Varun Kashyap

• Quality Management System: Developed, implemented, and maintained a robust Quality Management System, aligned with ISO 22000 standards across production units. Conducted regular internal audits to ensure compliance and drive continuous improvement.
• Training and Development: Conducted comprehensive food safety training for all staff, and designed targeted programs to strengthen quality awareness, and drive a culture of continuous improvement across the organization.
• Regulatory Compliance: Ensured all products met applicable regulatory standards and requirements. Proactively monitored regulatory updates and adapted internal processes to maintain ongoing compliance.
• Regulatory Submissions: Prepared and submitted regulatory documents (vegan certifications) to relevant authorities, effectively managing the submission process to ensure timely product approvals.
• Supplier Evaluation and Onboarding: Conducted thorough assessments of new suppliers prior to onboarding, and monitored supplier performance through defined metrics, regularly reporting insights to management.
• Documentation and Reporting: Maintained comprehensive records of quality processes, audits, and customer complaints, and presented detailed quality performance reports to senior management for informed decision-making.
• Developed internal audit programs as per Schedule IV to address identified risks and controls.
• Standardized end-to-end process: Spanning raw material control, hygienic manufacturing, packaging innovation, and shelf-life validation to significantly enhance product shelf life.
• Structured customer complaint management system: to ensure timely resolution, root cause analysis, and continuous improvement in product quality and safety.

• Quality Control: Develop and implement quality control processes and procedures. Monitoring restaurants as per Yum! standards.
• Audit and Inspection: Conducted multiple regular audits of restaurants and coached on areas for improvement and implemented corrective actions.
• Team development: Providing training to team members to enhance their skills and knowledge on Yum! requirements.
• Compliance: Ensure compliance with FSSAI regulations, and Yum! Internal standards. Stayed updated on regulatory changes, and implemented necessary updates to policies and procedures.
• Supplier Evaluation and Onboarding: Assess and qualify new suppliers based on Yum! FSA and QSA standards. Conducted supplier visits and inspections to ensure compliance with requirements. Encouraged suppliers to adopt best practices and innovative solutions for quality enhancement.
• NPD/QA: Defining quality requirements and specifications for new products in collaboration with product development teams. Develop and implement quality plans and strategies for new product development. Identifying potential quality risks associated with their mitigation plans.
• Reporting: Prepare and present quality performance reports to senior management.

• Product Specification: Defined quality requirements and specifications for new products in collaboration with product development teams.

• Design Verification and Validation: Oversaw product verification and validation activities by conducting tests to ensure compliance with quality standards.

• Specifications and SOPs: Developed and implemented quality control processes, including job aids, specification sheets, technical documents, and SOPs for new product development.

• Collaboration and Communication: Worked closely with cross-functional teams—R&D, engineering, manufacturing, and marketing—to integrate quality at every stage of product development.

• Continuous Improvement: Leveraged data and feedback from testing and production to drive product enhancements and process optimization.

• Regulatory Compliance: Ensured new products complied with FSSAI (FSSR) standards and other applicable regulatory requirements.

• Quality Assurance of Incoming Material & Outgoing Material: Inspecting and verifying the quality of materials received from suppliers. Ensuring materials meet specified quality standards and specifications.
• In-Process Quality Assurance: Conducting regular audits and inspections of in-process activities to ensure that processes are followed correctly and consistently.
• Restaurant Audit: Conducting regular audits of restaurants, providing feedback to restaurants, and following up on corrective actions to address any non-compliance.
• Guest Complaint Reduction: Conducting RCA for complaints, and implementing corrective actions. Successfully reduced complaints from 8.1 to 3.2 PPM.

• Managing External Lab Testing calendar for Pan India
• Amending specification parameters based on FSSAI notifications.
• Monitoring uses of additives: Focus on minimizing the use of additives in ingredients.
• Product Label Compliance: Timely verification & amendment in product labels as per FSSAI & LM requirements.
• Complaint Handling: All India customers complain MIS preparation with RCA & cascading to across to avoid reoccurrence
• Business partner Visit: NC closure verification audits.