Varun Kaushal

Roles & Responsibilities

• Leading growth for RazorpayX neobanking and capital lending products for named accounts Mid-market & SME.
• Build customer experience strategy - PAN India
• Key metrics - CSAT, NPS, Retention, Cross sell & Upsell

Key Achievements

• CSAT score improved by 120% in FY ’23. Led 2x increase in NPS score for online and offline users.
• Balance Growth from 120 Cr to 550 Cr, 4.5x growth in GMV volumes. 150% growth in our lending business, 130% overall achievement against set annual quota for FY ’23
• Main Buyer - JSW Steel, Gameskraft, Smart Coin, Housing, Magic Bricks, Third Unicon, Zepto, Ola Electric, Shiprocket & Nykaa.

Roles & Responsibilities

• Lead growth for Enterprise Portfolio in NA, EMEA & India
• Drive Go to Market strategies to penetrate within large enterprises.
• Team Size Handled - 3 AE, 1 Sr AE

Key Achievements

• Achieved 105% of overall quota in Q1, Q4 2020, 100% in Q2 2021
• Closed ELA in FY 2021, resulting in 1.2 Million USD revenue
• Main Buyer - United Parcel Service, GEICO, DaVita, Bausch Lomb, Triumph Group, Humana & Hollister Incorporated

Roles & Responsibilities

• Leading growth and revenue generation from Flexible workspace solutions market PAN India.
• Responsible for launching “Workthere.com” global online technology platform for flexible workspaces in India.

Key Achievements

• Closed 14 contracts in FY 2019 resulting in $450k in new revenue
• Main Buyer - Softbank, Bytedance, Thoughtworks, Sterlite Technologies, Gartner, Thoughtworks, Uber & Zomato
  

Roles & Responsibilities

• GTM strategy to grow base of fortune 1000 companies
• Create and execute strategy for product adoption, positive customer experience and growth in outbound sales.
• Assist and coach team members in all phases of selling process to achieve agreed-upon targets and performance metrics

Key Achievements

• Quota achievement for FY 2017 (98%) & FY 2018 (125%)
• Closed 54 service agreements in FY 2017,2018 resulting in USD 7.5 million in new revenue
• Achieved 87% conversion rate for Enterprise leads
• Main Buyer - Godaddy, VeRisk, Becton Dickinson, Ruckus Wireless, Farfetch, Rackspace, Wood Group, United Airlines, Salesforce, Economist & Volkswagen.

Roles & Responsibilities

• Responsible for the growth in global markets (North America, Europe & APAC) via acquisition of Enterprise accounts and handling the P&L of the travel division.
• Primary owner and escalation point for existing Enterprise portfolio, Client Relationships, Sales, Revenue attainment, Contract Renewals, contractual negotiations.
• Worked closely with the product and engineering teams to develop and test several products such as Rate Audit for GDS, Rate Shopping User Interface for OTAs, Airlines & Car Rentals, Rate

Key Achievements

• Grew base from $1.56 million to $5.68 million in 36 months, increasing account count from 7 to 35
• Main Buyer - OTAs, Airlines, Car Rental Companies & Cruises

Roles & Responsibilities

• Directly work with C-level executives and Business Directors to customize tailored solutions to match their needs
• Helping clients with Research and Analytics in designing market entry and growth, Investment strategy and digital transformation

Key Achievements

• Generated new business worth $780K in FY 2012

Roles & Responsibilities

• Upsell & Cross sell financial products to customer base in US, inbound lead & revenue generation unit.

Key Achievements

• Achieved monthly unit quota by 150% in Q1,Q2 FY 09