Skilled Technical Project Manager with a proven track record in delivering high-impact SaaS products, eCommerce solutions, multi-vendor marketplaces, custom web applications, and enterprise-level software. Skilled in managing full project lifecycles, aligning cross-functional teams, and applying Agile, Scrum, and DevOps methodologies to drive on-time, high-quality product delivery. Strong expertise in cloud infrastructure, CI/CD pipelines, risk management, and stakeholder communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Project Manager
Bluebash Consulting Pvt Ltd
Mohali
07.2021 - Current
Delivered & managed multiple projects across SaaS, CRM, eCommerce, multi-vendor, and enterprise application domains using Agile and hybrid methodologies.
Created and maintained project roadmaps, resource allocation plans, and project documentation using tools like JIRA and Confluence.
Led sprint planning, daily stand-ups, retrospectives, and stakeholder demos, ensuring consistent project progress and alignment.
Collaborated with engineering, DevOps, QA, UI/UX, and product teams to define and achieve technical and business objectives.
Implemented CI/CD pipelines and DevOps best practices, reducing deployment time and improving system reliability.
Monitored project KPIs, risk logs, and delivery metrics to ensure compliance with timelines, budgets, and quality standards.
Translated complex business requirements into detailed technical specifications and prioritized actionable development tasks.
Promoted engineering excellence by enforcing coding standards, security protocols, and documentation practices.
Sr. Business Analyst & Web Consultant
Tech Striker
Mohali
10.2017 - 06.2021
Led requirement analysis, pre-sales, and post-sales activities for diverse client projects.
Prepared detailed project proposals and documentation aligned with client goals and scope.
Divided projects into modules; collaborated with international clients and analyzed web solutions.
Communicated and negotiated with stakeholders while managing deliverables and mitigating risks.
Acted as a liaison between clients and development teams for smooth project execution.
Coordinated SDLC-based projects using PHP, Shopify, Magento, and Laravel technologies.
Managed business operations, budgeting, and resource planning to drive efficiency and profitability.
Analyzed market trends and customer insights to identify opportunities and recommend improvements.
Bridged business and technical teams by translating requirements into clear, actionable specifications.
Business Analyst
Rex Web Solutions
Mohali
02.2014 - 07.2015
Conducted detailed requirement analysis to define clear project scope and directions.
Collaborated with stakeholders to establish deliverables and maintain effective communication across the project life cycle.
Supported pre-sales and post-sales efforts, created proposals, and drove successful project planning and execution.
Jr. Business Developer
Webnnor Informatics Pvt Ltd
Chandigarg
05.2013 - 01.2014
Assist in identifying potential clients and business opportunities through market research and lead generation activities
Support senior business developers in preparing proposals, conducting client meetings, and building relationships to drive business growth and revenue.
Developed, maintained and utilized a diverse client base.
Education
Bachelor of Computer Applications - Computer Application
Punjab Technical University
Skills
Software development life cycle
Custom Apps Project Management
Cross-Functional Team Leadership
AI-Driven Productivity & Automation
Agile methodologies
JIRA management
Project management
Resource allocation
Technical Documentation & Requirements Gathering
Process improvement
Backlog prioritization
Sprint planning
Stakeholder management
Wireframing
Certification
Agile Expert Certificate of Proficiency
Project Management Fundamentals
Generative AI Overview for Project Managers
Introduction to API Testing
Projects
Custom Centralized CRM Development: Framework & platforms used are Ruby on Rails, ReactJS, Figma, various Shipping & Payment gateways integration (Stripe, CC Avenue, Klarna, Sofort, Checkout V2) along with other 3rd party services.
eCommerce Applications Development: Managed high end eCommerce projects using tech stacks like: Spree, Shopify, RoR, PHP, Woocommerce, Magento and mobile applications.
Multi tenant Applications
SaaS Based Applications Development Management
CMS based Applications Management, etc
References
References available upon request.
Timeline
IT Project Manager
Bluebash Consulting Pvt Ltd
07.2021 - Current
Sr. Business Analyst & Web Consultant
Tech Striker
10.2017 - 06.2021
Business Manager & Analyst
Simsaw INC.
08.2015 - 09.2017
Business Analyst
Rex Web Solutions
02.2014 - 07.2015
Jr. Business Developer
Webnnor Informatics Pvt Ltd
05.2013 - 01.2014
Bachelor of Computer Applications - Computer Application