Varun Kumar
DL
Summary
Strong background in working with logistics companies, seller panels, and ecommerce tools to ensure on-time deliveries, cost optimization, and high customer satisfaction. Adept at handling high order volumes, vendor coordination, MIS reporting, and process improvement initiatives. Hands-on experience in Amazon, Flipkart, Meesho, operations, with the ability to streamline workflows, reduce operational errors, and improve efficiency. Known for problem-solving skills, data-driven decision-making, and cross-functional team coordination. Seeking to contribute operational excellence and growth-focused strategies in a dynamic ecommerce or logistics-driven organization.
Overview
14
14
years of professional experience
Work History
Ecommerce Operation Manager
VRV Express
10.2018 - 05.2025
- Manage daily ecommerce operations across platforms (Amazon, Flipkart, Meesho, website) The Ecommerce Operations Manager is responsible for managing end-to-end online business operations to ensure smooth order processing, inventory control, logistics coordination, customer satisfaction, and revenue growth. This role focuses on improving operational efficiency across marketplaces, websites, and backend systems while coordinating with internal teams and external partners.
Assistance Manager
Gatikwe (Gati Cargo)
01.2014 - 06.2018
- Looking - NRIG CLIENT. Bill Submission, Payment Collection. Retail Business. MIS Preparation. Various Report of Ms Excel. Air Import/Export Shipment. Ocean Import/Export Shipment. Key Account management role involving existing client retention. Customization of solutions according to need and requirement of the client. Preparation Various Report in Excel. MIS Report. Tracking and following and update with client. Regular Interaction with client, relationship building for repeat purchase, retention, and referrals.
Key Account Executive
Network Ltd (Trade India)
01.2011 - 12.2013
- Manage Existing Client, retention, renewals of Account. Cross Selling.
Education
PGDM - Marketing
IIMT
Gr.Noida01.2011
B. Sc (Hons.) - undefined
V.K.S University
01.2006
I. Sc - Science
K.S.Y College, (BIEC, Patna)
Patna01.2003
Class 10th - undefined
BSEB, Patna (High School)
Patna01.2001
Skills
- Product listing
- Warehouse operations
- Payment processing
- Order fulfillment
- Shipping management
- Promotions planning
- E-commerce strategy
- Customer service
- Team leadership
- Picking and processing
KEY PROJECTS
Marketing research project on “Impact of shopping mall over Traditional shopkeeper”., Share marketing project in leading BSE & NSE registered companies., Marketing project on sales of FMCG products.
Languages
English, Hindi, Bhojpuri
Hobbies and Interests
Travelling, Net surfing
INTERNSHIPS AND KEY TRAININGS
- MTS India (Summer Internship)
- Project Title: Marketing Strategy of MTS and Its Competitors.
- Promoted the MTS scheme launched by the company in the designated market to gain new clients.
- Analyzed the Perception of the User towards the MTS by market survey and found out important factors responsible for the same.
DECLARATION
I confirm that the information provided by me is true to the best of my knowledge and belief.
Timeline
Ecommerce Operation Manager
VRV Express
10.2018 - 05.2025
Assistance Manager
Gatikwe (Gati Cargo)
01.2014 - 06.2018
Key Account Executive
Network Ltd (Trade India)
01.2011 - 12.2013
B. Sc (Hons.) - undefined
V.K.S University
I. Sc - Science
K.S.Y College, (BIEC, Patna)
Class 10th - undefined
BSEB, Patna (High School)
PGDM - Marketing
IIMT