Varun Mishra
Senior Manager-Client Servicing
Gurugram
Summary
Versatile Senior Manager specializing in 360 Degree Advertising and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
2
2
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Senior Manager-Client Servicing
Signpost India
02.2024 - Current
- Established strong relationships with clients ensuring long-term partnerships and repeat business.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Worked with clients such as Ampere , Havells , Britannia and BigBasket
- Responsible for total brand outlook and association right from pitching to delivering
- Managed diverse team of Designers Copywriters and Account Managers to deliver only best to clients
- Acted as Communication bridge between Client and Agency
- Implemented productivity benchmarks across all departments to maximize company revenue.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Account Manager
Option Designs
08.2023 - 12.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
Account Manager
Mixed Route Juice
01.2023 - 07.2023
- Worked on Brands like WorldMark, Bestech, Rampur, Paul's Addressed problems with account management, billing, and service delivery to maintain and enhance client satisfaction.
- Built diverse and consistent sales portfolio. Built and strengthened long-lasting client relationships based on accurate strategies and customer-centric terms.
- Photographed high-quality images for various print and digital projects. Facilitated client satisfaction and renewed customer relations to drive growth.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts. Coordinated with internal teams to facilitate prompt delivery of client projects. Planned and prepared for on-location and studio shoots.
- Managed team of photographers for special projects. Monitored trends in photography to stay current in industry.
- Kept detailed records of daily activities through online client database. Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty
Management Trainee
DDB Mudra Group
02.2022 - 12.2022
- Be accountable for Brand deliveries - right from planning to delivery/ execution
- Worked to effectively prioritize project goals and stick to important timelines regarding projects
- To Communicate with Clients such as McDonald's,OnePlus, PepsiCo and Royal Enfield to provide them with exciting solutions for advertisements along with all Team Members
- Maintain database of clients, prospects, partners, and vendors
- Send regular updates to clients with status reports, and act as liaison between clients and Creative team
- Quality control of all work that is submitted to Brands
- Document all internal and external meetings
- Plan advertising campaigns, including which media to advertise in, such as Radio, Television, Print, Online media, and billboards
- Work on budgets, contracts, marketing plans, and selection of advertising media
- Plan promotional campaigns such as contests, coupons, or giveaways
- Evaluate websites, apps, and ads used in campaigns
- Conduct market research and analyze findings
- Meet with clients to provide advertising and marketing advice.
Education
Bachelor of Arts - Communication and Journalism
Noida International University
Noida 08.2019 - 2022.08
Higher Secondary Examination -
Birla Bharati
Kolkata 03.2017 - 2019.03
Skills
Data Entry
Relationship Building
Time Management
Strategic Planning
Customer Relations
Extremely quick learner
Problem-Solving
Dependable and Responsible
Cultural Awareness
Decision-Making
Excellent Communication
MS Office
Teamwork and Collaboration
Interpersonal Communication
Data Entry
Certification
The Fundamentals of Digital Marketing -Google
Timeline
Senior Manager-Client Servicing
Signpost India
02.2024 - Current
Account Manager
Option Designs
08.2023 - 12.2023
Account Manager
Mixed Route Juice
01.2023 - 07.2023
Management Trainee
DDB Mudra Group
02.2022 - 12.2022
Bachelor of Arts - Communication and Journalism
Noida International University
08.2019 - 2022.08
Higher Secondary Examination -
Birla Bharati
03.2017 - 2019.03
The Fundamentals of Digital Marketing -Google
2022-04
German Language A2-Level Completed-Ramakrishna Mission
2022-08
Similar Profiles
Harpreet SinghHarpreet Singh
Vice President Enterprise Sales at Signpost India LimitedVice President Enterprise Sales at Signpost India Limited
POONACHA BHAGESHPOONACHA BHAGESH
Senior Business Development Manager at Signpost India Pvt LtdSenior Business Development Manager at Signpost India Pvt Ltd
Kelly SkinnerKelly Skinner
Production Manager at Signpost SignsProduction Manager at Signpost Signs