VARUN N RAMESH
IT-Associate
Bangalore,KA
Summary
Experienced IT Administrator with over 4 years in the field. Adept at providing user support and conducting root cause analysis. Possesses advanced knowledge of IT operations and a strong dedication to resolving issues from start to finish. Skilled in working efficiently in both remote and ON-site environments.
Overview
4
4
years of professional experience
Work History
Associate-IT
Ids next Business Solutions Pvt Ltd
12.2021 - Current
- Configuring the LAPTOPS/ SERVERS Operating Systems, WINDOWS.
- Upgrading, installing, and configuring application software and computer hardware.
- Maintaining and troubleshooting overall Desktop Hardware, OS and Network.
- Troubleshooting IT issues at the workplace.
- Resolving employee tickets and complaints using zoho desk.
- Maintaining and upgrading existing hardware devices/servers on prem.
- Monitoring PRTG, to making sure Network traffic, bandwidth, uptime, and various other parameters of IT infrastructure Are running Smoothly.
- Taking backup of SQL Database, weekly, and upgrading and patching on-prem servers and make sure servers are up and running.
- Creating and managing system permissions and user accounts.
- Installing antivirus to system/servers and monitoring the devices and making sure the devices are not infected.
- Creating user in active directory and making sure all system are added to company domain.
- Troubleshoot and resolve issues related to Active Directory.
- Manage user accounts, permissions, and access controls.
- Perform regular maintenance and patching, upgrading on Active directory server.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Performed break-fix repairs such as hard drives, power supplies, cooling fans, and ram replacement.
IT -ADMIN
Finfort
- Managing Windows Laptops.
- Upgrading, installing, and configuring application software and computer hardware.
- Troubleshooting and providing technical support to employees.
- Creating and managing system permissions and user accounts.
- Troubleshooting IT issues at the workplace.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
CNC Machine Operator/Programmer
S&S circuits pvt ltd
- Read and interpret blueprints to comprehend work orders.
- Plan machining activities keeping in mind the work orders and engineering plans.
- Work with geometric dimensions and tolerances to plan machining activities.
- Check stocks inventory to ensure appropriate stock is available to start a machining project.
- Loading and unloading castings and raw materials into the machinery.
- Moved finished work to correct staging area for disposition.
- Perform preventative and regular maintenance on machines, equipment and tools used in all process.
IT-Support Engineer
Matrix Telecom & Security Solutions
- Providing end to end networking solutions to IT and IT enabled Companies.
- Voice and Data Networking solutions.
- Assigning the Service Engineers to the various service calls.
- Troubleshooting customer issues (Hardware/Software) related to biometric and telecom devices.
- Research client’s issues in a timely manner and follow up with a customer with recommendations and action plans.
- Installed/replaced power supplies, network cards and additional ram.
- Performed break-fix repairs such as hard drives, power supplies, cooling fans, and ram replacement.
- Remotely connect to customers utilizing TeamViewer to resolve any issues.
Education
No Degree -
BANGALORE INSTITUTE OF TECHNOLOGY
Bengaluru, IndiaDiploma in Electronics And Communication -
MNTI
Bengaluru, India01.2015
2nd PUC - undefined
Cauvery Pre University College
01.2012
Skills
- Hardware/software configuration
- Server configuration
- Ticket management
- Hardware maintenance
- Operating systems win 10 win 11 server 2019 server 2022
- Software installation
- Virtualization technologies
- System diagnostics
- Active directory
- Patch management
- Virtualization Hyper -V
Accomplishments
1 Actively participated in ISO 27001 AND SOC 2 TYPE 2 Certifications In a Organization.
2 Demonstrated flexibility in handling unexpected situations.
3 Effectively managed multiple responsibilities or commitments.
4 Attended industry-specific networking events.
5 Established connections with professionals in the field.
6 Took the initiative to learn and apply new skills independently.
Certification
CISCO CERTIFIES NETWORK ASSOCIATE (CCNA), BANGALORE INSTITUTE OF TECHNOLOGY, Configuring the Operating Systems,
WINDOWS., Maintaining and troubleshooting overall Desktop Hardware, OS and Network.,
Installation and setup of routers and switches., Responsible for troubleshooting of networking equipment across multiple sites.
Personal Information
Date of Birth10/08/1994
Parents
Late N. Ramesh,
Uma N Ramesh
learning cyber security through online portal try hack me , and learning new things from PicoCTF
Learning about security , pentesting , and security related things , u will be given a attackbox , a web-based machine used to attack other machines you start on tasks.
Languages
English
Bilingual or Proficient (C2)
Interests
Interest in learning cloud / devops and also learning on security
listing to podcast on hacking from youtube _ Jack Rhysider
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Associate-IT
Ids next Business Solutions Pvt Ltd
12.2021 - Current
2nd PUC - undefined
Cauvery Pre University College
IT -ADMIN
Finfort
CNC Machine Operator/Programmer
S&S circuits pvt ltd
IT-Support Engineer
Matrix Telecom & Security Solutions
No Degree -
BANGALORE INSTITUTE OF TECHNOLOGY
Diploma in Electronics And Communication -
MNTI
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