Varun Raju
Senior Manager, Software Engineering
Bangalore
Summary
Insightful Information Technology Manager with 14+ years of IT leadership experience including oversight of Product Development, Site Reliability Engineering , infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Software Engineering Manager
Sabre
Bengaluru
09.2014 - Current
- Experienced software development leader who understands all parts of a software development and deployment lifecycle, including design, development, documentation, testing and operations.
- plan and coordinate complex discussions across teams, working with technical and non-technical users, including software and quality engineers, product managers, marketing, and support teams.
- Passionate in building teams, developing staff, and leading by example.
- Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects.
- Led development on simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.
- Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
- Evaluated ongoing development efforts, providing feedback on potential methods of expediting completion and improving final results.
- Experience in Cloud Technologies & Cloud Native, Microservices based Product Development
- Experience with Product Development in Cloud platforms such as GCP, AWS
- Experience with Docker or similar containerization technologies
- Experience with Event Streaming technologies
- Java programming and Tomcat Web services, REST, and JSON Spring framework
- Relational Databases, No SQL databases such as Couchbase, Mongo DB, Hibernate/Spring JDBC, SQL and data persistence
- Cultivated partnerships between engineering, product and UX personnel to create holistically designed final products.
- Drove high-level strategic planning of development efforts across multiple projects to optimize resource utilization and shorten development times.
- Collaborated with cross-functional teams to integrate specific features into finished products, which has received appreciations from our enterprise customers.
- Communicated regularly with customers concerning data exchange and technology integration.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Technical Consultant
Hewlett Packard Enterprise
Bengaluru
07.2008 - 09.2014
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Installed system updates to address vulnerabilities and reduce security issues.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Authored best practices documentation for use in new personnel onboarding processes.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Provide Mission critical (MC) support for VMware, software and operating system related technical issues with HP products.
- Provide technical leadership and guidance in installation, configuration and implementation of VMware products and technologies on HP hardware’s such as HP Proliant server, Blade Servers, and HP storage.
- Collaborate with other HP departments such as HP Server team, Storage Team, Network team and help them isolate issue between VMware and their respective hardware running VMware.
- Analyze and troubleshoot on advanced level, performance of SAN-backed VMware infrastructure to determine proper allocation of resources to multi-department user population with widely varying needs.
- Tuning and monitoring virtualization environment for optimal performance.
- Experience in implementing converged infrastructure and data center assessment, design and optimization according to client requirements.
- Identify complex hardware and software issue and develop permanent fix for same and create knowledge base articles with detailed technical resolution and publish same for use of Support Team.
- Providing root cause analysis for issues.
- Enterprise level support of HP Industry standard servers (windows, Linux, VMware ESX) & their products that include, Blade systems, Blade enclosures C7000, Blade servers, Tape Blades and Storage products.
- Remote Managing, monitoring & troubleshooting Blade system, Blade servers through Onboard Administrator (OA)
- HP L&TT (library & tape tools) to remotely monitor & troubleshoot tape drives & autoloader's.
- Working along with L3 on elevated cases to give appropriate resolution to clients
- Knowledge on Virtual Connect switches used for Blade systems
- Working with clients located in various Geos, specifically AU and US.
- Pulling out weekly and monthly reports for team and analyzing.
- Coordinating with team by projecting reports and making teams achieve individual targets.
- Ensuring maximum client satisfaction by closely interacting with them.
- Delivering high-value services to clients for exalting their satisfaction levels
Education
Bachelor of Technology - Computer Science & Engineering
Jawaharlal Nehru Technological University
Hyderabad 04.2004 - 06.2008
Pre University - Maths
Board of Intermediate
Hyderabad 06.2002 - 04.2004
Skills
Product development
Infrastructure development
Requirements analysis
Agile framework
Analytical and Critical Thinking
Teambuilding
Developing project plans
Technical Design Review
Software Development
Critical design review
Technical documentation
Budget planning
Blueprint review
Operations management
Project Management
Solutions deployment
Virtualization
Certification
Aws Solutions Architect
Timeline
Aws Solutions Architect
03-2021
Software Engineering Manager
Sabre
09.2014 - Current
Technical Consultant
Hewlett Packard Enterprise
07.2008 - 09.2014
Bachelor of Technology - Computer Science & Engineering
Jawaharlal Nehru Technological University
04.2004 - 06.2008
Pre University - Maths
Board of Intermediate
06.2002 - 04.2004