Varun Sahai
Project Management
Noida
Summary
With over 4 years of experience in project management, he has successfully led diverse project teams across industries such as Expense Management, Healthcare, Supply Chain, and E-commerce. His proficiency extends to utilising various project management tools including Jira, Trello, Asana, and Monday.com to streamline workflows and ensure project success. Holding certifications as a Scrum Master, Product Owner, and Salesforce Administrator, he bring a comprehensive skill set to drive projects forward and deliver exceptional results for clients worldwide.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
Senior Associate Project Management
Cloud Analogy CRM Specialist
Noida
01.2021 - Current
- Assisted in Jira ticket creation and managed end-to-end Jira processes.
- Prepared business requirement documents and basic knowledge base materials.
- Developed and executed project plans, risk management strategies, and change management plans.
- Effectively identified and mitigated project risks.
- Led cross-functional project teams averaging 12-15 members.
- Managed multiple concurrent projects with budgets ranging from USD 100,000 to USD 1 million.
- Generated reports and dashboards for various projects.
- Conducted project management tool training and updates with stakeholders.
- Managed team of 8 Project Coordinators and oversaw day-to-day operations.
- Provided training in project management methodologies like Scrum and Agile to Project Coordinators.
- Assisted in drafting detailed project plans and proposals for potential clients.
- Maintained close relationships with project leads to ensure optimal performance.
- Tracked project hours and expenses to ensure budget compliance.
Relationship Manager
Lido Learning
Noida
01.2020 - 12.2020
- Oversaw customer inquiries and devised strategies to enhance response efficiency.
- Resolved intricate customer inquiries and complaints promptly and with professionalism.
- Analyzed customer support data to discern trends and areas for enhancement.
- Supervised team of 5 customer support representatives to guarantee timely resolution and customer satisfaction.
- Solicited customer feedback to bolster client contentment and retention while swiftly addressing concerns.
Education
Bachelors of Technology - Mechanical Engineering
Hindustan College of Science And Technology
Mathura 04.2016 - 04.2020
Skills
Project Management
Proficient in Atlassian (Jira, Confluence, Trello)
Team Leadership
Client Engagement
MS Office
New Hire Training
Salesforce
Attention to Detail
Cross-Functional Teamwork
Agile Methodology
Scrum
Budget Analysis
Project Planning
Release Management
Wireframing (Lucid Charts, Diagramnet, Miro Boards
Reporting and Documentations
Certification
Certified Scrum Master
Timeline
Senior Associate Project Management
Cloud Analogy CRM Specialist
01.2021 - Current
Relationship Manager
Lido Learning
01.2020 - 12.2020
Bachelors of Technology - Mechanical Engineering
Hindustan College of Science And Technology
04.2016 - 04.2020