Over 10 plus years of experience in IT industry including more than 6 years of experience in Salesforce.com.
Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform.
Designed entire Order Management System(OMS) using Apex Classes,Triggers and Controller Classes.
Experience in Integrating with external system using REST API.
Experience in Sales Cloud ,Service Cloud and Community Cloud . IDE.
Experience in use of Standard and Custom controllers of Visualforce in development of custom salesforce pages as required by business requirements. Proficient knowledge of Governor limits.
Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects. As well as work on Informatica.
Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.
Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites
Experience in understanding business requirement to design the required entities like custom objects, creating the relationships and junction objects
A team player with strong work ethic, a positive attitude and ability to make the best use of individual resources. Committed to excellence, and a prudent developer with strong problem- solving, analytical skills and communication skills.
Overview
10
10
years of professional experience
Work History
Salesforce Business Consultant
Capgemini
09.2023 - Current
Salesforce Design.
Client Engagement
Requirement Gathering
End to End Project Delivery and Lead.
Project kick off, planning, design and delivery.
Define a solution. Work with business and IT executives from the client to identify the business needs and define the solution architecture to fulfill the business needs.
Resource development, making sure projects are correctly staffed.
Guiding the development team through any deadlock issues.
Making sure the solution is robust.
Considerations to future-proof the solution.
Designing End to End Order Management System (OMS)
Salesforce Business Consultant(Client Location)
Capgemini
07.2022 - 08.2023
Client Engagement
Requirement Gathering
Salesforce Design.
End to End Project Delievery and Lead.
Project kick off, planning, design and delivery.
Manage teams to deliver full lifecycle Salesforce implementations from inception to roll-out.
Lead and manage the project team.
Define a solution. Work with business and IT executives from the client to identify the business needs and define the solution architecture to fulfill the business needs.
Resource development, making sure projects are correctly staffed.
Guiding the development team through any deadlock issues.
Overseeing testing.
Making sure the solution is robust.
Considerations to future-proof the solution.
Salesforce Technical Designer
Capgemini Location
03.2021 - 05.2022
Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.
Handling Two projects simultaneously as Lead as well as BIC(Business Consultant)
Worked on various AppExchange products according to the needs of the organization.
Implemented BlackThorn Events Management Solution on the salesforce platform for Canon
Manage the offshore development team’s workload and provide daily direction
Conduct daily check-in meetings with the offshore development team
Understand client and end user business objectives, priorities, and expectations
Worked closely with various tracks to ensure consistency of requirements and setting right expectations for the design
Prepared High Level design and technical Design documents
Developed Proof of Concepts and design prototypes for requirement and design validation with the stakeholders
Worked on fitment analysis for categorization of all requirements according to complexity and implementation feasibility in Salesforce platform
Worked on gap analysis of requirements with upstream and downstream teams to ensure accuracy in designs
Conducted breakout sessions with other teams to resolve design conflicts and address concerns
Demonstrated out of the box Salesforce capabilities and proposed business process changes to take full advantage of Salesforce capabilities
Development of various functionalities using point and click capabilities and Force.com features
Implemented security and sharing rules at object, field, and record level and created roles for Support agents and managers
Created various profiles and configured permissions for the business users according to the organisational hierarchy
Managed project deployments and rollouts using agile and waterfall methodologies
Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
Created different Workflow rules and Approvals for various campaign processes.
Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
Designed and developed Apex Classes, ControllerClasses and Apex Triggers for various functional needs in the application.
Performed detailed analysis of business and technical requirements and developed theApex classes using other Platform based technologies like Visualforce, Force.com IDE.
Developed and configured various Reports for different user profiles based on the need in the organization.
Created email templates.
Participated in the training sessions provided by the Salesforce team and support endusers.
Manager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at CapgeminiManager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at Capgemini