Varun Sharma
Noida
Summary
Driven to help business leaders implement and enforce successful policies promote service and operational excellence. Highly experienced with best practices and regulatory requirements. Excellent financial sense, operations knowledge and leadership skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
Hifolks Apparel
Noida
06.2024 - Current
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Provided guidance to staff on operational matters, resolving issues as they arise.
- Coordinated the implementation of new processes and systems to improve overall operations.
- Analyzed data to identify areas for improvement in operational performance and costs.
Team Leader
Delhivery Limited
Noida
09.2020 - 06.2024
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly
- Generated reports detailing findings and recommendations
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
Senior Executive
Delhivery Limited
Noida
08.2019 - 09.2020
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Established performance metrics to measure progress towards goals and objectives.
- Designed compensation structures that incentivized top performers while remaining competitive in the marketplace.
- Provided direction on personnel decisions including hiring, training, coaching, disciplining, motivating staff members.
Executive
Delhivery Limited
Noida
03.2017 - 08.2019
- Analyzed supply chain data and identified areas of improvement to increase efficiency, accuracy, and cost savings.
- Created metrics to measure performance of suppliers, vendors, and other partners in the supply chain.
- Established processes for tracking orders from supplier through delivery to customers.
- Monitored vendor performance against established SLAs.
Education
Bachelor of Arts: Education - Education
SRI LALA RAM SHARMA MEMORIAL MAHAVIDYALAYA
Aligarh, India07-2022
DIPLOMA: Electrical, Electronics And Communications Engineering -
Gandhi Vidya Mandir (IASE Deemed University)
Sardarshahr, Rajasthan, India08-2017
12th Passed: Science Education - PCM
P DAYAL UPADHYAY INTER COLLEGE
ALIGARH04-2015
10th Passed: Science Education -
Shaiffali Public School
Dadri, G.B. Nagar, India04.2012
Skills
- Mentoring
- Quality Improvement
- Shift Scheduling
- Complaint resolution
- Work Planning
- Route planning
- Teamwork and Collaboration
- Problem-Solving
- Work Planning and Prioritization
- Team motivation
- Performance Improvement
- Daily workflow improvement
- Good Knowledge of Excel
- Performance Tracking
Certification
- Team Captain Certification of Appreciation, October 2024
- Team Captain Certification of Appreciation, December 2024
- Delhivery's Agent of Change Certification of Appreciation, January 2024
Personal Information
- Passport Number: Y8670795
- Father's Name: Ashok Sharma
- Date of Birth: 24th September 1996
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
- Visa Status: Full Working Capabilities
Hobbies and Interests
- Listening music
- Reading books
- Playing Games
Timeline
Assistant Manager of Operations
Hifolks Apparel
06.2024 - Current
Team Leader
Delhivery Limited
09.2020 - 06.2024
Senior Executive
Delhivery Limited
08.2019 - 09.2020
Executive
Delhivery Limited
03.2017 - 08.2019
Bachelor of Arts: Education - Education
SRI LALA RAM SHARMA MEMORIAL MAHAVIDYALAYA
DIPLOMA: Electrical, Electronics And Communications Engineering -
Gandhi Vidya Mandir (IASE Deemed University)
12th Passed: Science Education - PCM
P DAYAL UPADHYAY INTER COLLEGE
10th Passed: Science Education -
Shaiffali Public School
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