Varun Srinivasan
Deal Operations Specialist
Bengaluru
Summary
Results-driven Deal Operations Specialist with a proven track record in sales operations, process optimization, and team leadership. Recognized for swift adaptation to diverse roles while delivering immediate value through strategic problem-solving and cross-functional collaboration. Expertise in motivating and developing teams, enhancing operational efficiency, and cultivating robust customer relationships to drive revenue growth. Committed to leveraging sound judgment and independent decision-making to streamline workflows, support high-value deals, and elevate overall business performance while fostering employee engagement and continuous improvement.
Overview
9
9
years of professional experience
Work History
Deal Operations Specialist
Curriculum Associates India Pvt Ltd
07.2024 - Current
- Spearheaded operational success for high-value deals, ensuring seamless order flow from opportunity creation to final order.
- Delivered one hundred percent accurate and timely price quotes for complex and strategic opportunities, accelerating deal closers.
- Acted as a trusted advisor to sales representatives, resolving pricing, discounts, configuration, and quoting challenges to drive revenue.
- Successfully trained and created process documents for new members to ensure complete knowledge of pricing strategies, policies, and systems, improving onboarding efficiency as a pilot for the team.
- Collaborated cross-functionally with the customer service and legal teams to streamline the complex order entry workflow, enhancing accuracy and customer satisfaction.
- Improved operational efficiency by analyzing internal tools, recommending enhancements, and successfully implementing process updates.
- Oversaw the end-to-end maintenance of Salesforce pipelines, enforced data governance standards, improved opportunity tracking accuracy, and reduced administrative errors.
Sales Operations Specialist
Kaseya Software India Private Limited
11.2023 - 07.2024
- Communication with account managers and stakeholders to analyze and validate business requirements.
- Daily creation of quotes, working on approvals, bookings, and ensuring software licensing is aligned with contract entitlements.
- Worked on customer cancellations/terminations, de-booking/rebooking, billing discrepancies, and currency conversions.
- Worked on Salesforce (Kaseya’s CRM tool) to ensure the contracts, contacts, and other pertinent records are under proper data administration.
- Always keeping track of new updates and changes in the management process and system.
Senior Executive- Relationship Management
Homelane, Homevista Decor and Furnishings Pvt Ltd
05.2022 - 10.2022
- Prospect relentlessly to build a pipeline and build a strong relationship with prospects.
- Own the experience given to every prospective customer.
- Responsible for achieving sales targets by working with a talented group of interior designers.
- Be proactive about solving problems, even if they are outside of your area, and be ready to take on additional initiatives and responsibilities as they arise.
Operations Manager, Sales, and Marketing
Hari Motor Services, HMS
10.2020 - 04.2022
- Educating customers about the product and analyzing their requirements.
- Project management exposure, communication management, stakeholder management, scope management, risk management, quality, and time management.
- Supporting management for business planning includes financial input to leadership for weekly governance to support tax teams.
- Implementing marketing campaigns that maximize lead generation.
- Analyzing the data and strategic development of sales and marketing operations.
- Analyzing the weekly and monthly finance cash inflow and outflow report.
Sales Consultant
Mercedes-Benz (Akshaya-Motors Pvt Ltd)
11.2016 - 02.2019
- Supporting business growth and target achievement by actively contributing to sales strategies and customer acquisition efforts.
- Delivered a compelling product demonstration, clearly explaining warranties, features, and service options to drive informed purchase decisions.
- Negotiated pricing and finalized sales and purchase contracts, ensuring mutually beneficial agreements, and closing high-value deals.
- Managed and maintained a comprehensive Salesforce customer database, strengthening clients' relationships through consistent, proactive communication.
Education
MBA - International Business
University For The Creative Arts
Epsom, London 04.2001 -
Bachelor of Commerce - Accounting
Dayananda Sagar Business School, Bangalore University
Bengaluru, India04-2014
Skills
- Long-term strategy formulation
- Stakeholder engagement
- Experience with Salesforce CRM tool
- Marketing project oversight
- Sales performance success
- Brand positioning techniques
- Product lifecycle management
- Evaluate sales inquiries to determine project potential
- Regular financial analysis
Accomplishments
- Achieved renewal project by completing regional specif quotes and opportunities in Salesforce with accuracy and efficiency.
Timeline
Deal Operations Specialist
Curriculum Associates India Pvt Ltd
07.2024 - Current
Sales Operations Specialist
Kaseya Software India Private Limited
11.2023 - 07.2024
Senior Executive- Relationship Management
Homelane, Homevista Decor and Furnishings Pvt Ltd
05.2022 - 10.2022
Operations Manager, Sales, and Marketing
Hari Motor Services, HMS
10.2020 - 04.2022
Sales Consultant
Mercedes-Benz (Akshaya-Motors Pvt Ltd)
11.2016 - 02.2019
MBA - International Business
University For The Creative Arts
04.2001 -
Bachelor of Commerce - Accounting
Dayananda Sagar Business School, Bangalore University
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