Varun Verma
Lucknow
Summary
A hard-working, knowledgeable and target-oriented person with a record of 8+ years of Sales, Services & Retail. Also have a knowledge of how to develop and manage a portfolio of key accounts. Ensuring a high level of customer satisfaction as well as up sell & cross Sell potential within existing customers to maximize share of wallet. Can demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization. Can analyze and draw inference from data. Able to demonstrate key leadership abilities in terms of communication, coaching & performance management. Strong negotiation and influencing skills. Financial awareness to include experience of managing budgets, credit terms and gross profit margins.
Overview
14
14
years of professional experience
Work History
ASM (Engagement and Customer Success)
Benow (Cashless Technologies Pvt Ltd)
04.2024 - Current
- Developing & managing sales and engagement channel in the given territory
- Maintaining the good PR with merchant and brand personals at every level to gain sales
- Onboarding the new merchants
- Responsible for expansion of portfolio with help of OEM personal
- Team management which can help merchants to gain more revenue in rural and urban area
- Responsible for training merchants and Oem personal for benow Pannel which helps them to generate revenue and also responsible for training the offline team to resolve the upcoming issue
- Monitoring the Competition and their market penetrations and provide input to the higher management
- Ensuring the Brand visibility in the assigned location
- Always work for growth and developments
- Monitoring the brand level activity in bde's portfolio and provide support if they are failing to achieve their targets.
Junior Manager (KAM)
Paytm
Lucknow
08.2021 - 03.2024
- New merchant acquisition
- Responsible for engagement of Emi business for electronic & mobile merchants
- Responsible for Growth and Engagement of merchants in given territory.
- Responsible for Oem Engagement to penetrait market share and helps Paytm to grow.
- Continuously proving feedback to the upper management regarding the Competitors activity in the market which helps us to grow more .
- Conducted weekly meetings with OEM heads to review performance metrics on the Paytm Pos in terms of Brand transactions.
Area Relationship Manager
Mswipe Technologies
Lucknow
07.2019 - 02.2021
- Responsible for Fresh Sales & keep engaging with the inactive merchants by meeting with them & resolving their issue related to their payments
- Handle both merchant engagement (CRM) and new merchant acquisition (Sales)
- Adding more revenue to the company by achieving the VALUE ADDED SERVICE targets such as providing loans, Getting 1+ year advance, rent, etc
- Always making strategies for Selling the product and reactivating the merchants to drive and maintain a constant growth rate on month on month basis
- Keep everyone active in my team insales as well as in crm through deep monitoring the data and their followup calls
- Decide all field Automation activities to develop & execute end to end merchant journey and relationship manager's journey from training to reactivation
- Responsible for team's constant growth.
Department Manager
Future Group (Big Bazar)
VARANASI
07.2018 - 01.2019
- Responsible for Planning, Execution of given category with Revenue Generation model
- Providing daily/weekly reports about my department/team to the ASM
- Analysis of department's KPI
- Achieved all the weekly targets of the leisure & toys section as compared to YTD
- Prepare action plans to leverage the store's commodity strengths and address areas of opportunity
- Drives sales of Commodity area fully responsible for department profit and loss
- Keep a close on reducing shrinkage in the Department by doing weekly audits of Merchandise, stock and assemble merchandise when required
- Keep the department organized - including recovery & safety.
Asst.Manager
Pine Labs
Allahabad
07.2017 - 06.2018
- Visit Fresh Market for Business Development on Daily Basis
- Responsible for Revenue Generation by selling/activating VALUE ADDED SERVICES such As Bajaj/Emi services/Business Loans
- Building Relation with existing/new Clients For Generating Revenue by Selling EDC Machine to the retailers
- Responsible for generating Profits for the company by increasing the swipe quantity on Pine Labs Machine
- Helps merchants in reaching the new target audience through the various product of pine labs
- Giving Support to Manager for achieving his Targets.
Team Leader
Exclusife Technosoft Pvt Ltd
New Delhi
12.2013 - 06.2017
- Regular Meeting with the client & help them to earn their ROI by creating their Campaigns
- Bring Business by doing Renewals for the longer period of time
- Visit Market to Meet with team to meet prospect & Convert them into Sales
- Achieve Incentives by Upselling (missed call no, sender id, sms pack etc)
- Help Team to meet their targets by visiting their merchants or Leads
- Bridging The Gap Between Retailers & Company by making Public Relations with the Client
- Helps client (Retailer's) to Reach his needs by understanding the market behavior & help him out in achieving the profit by doing various Campaign/Marketing Activity
- Also work to streamline the business operations to reduce Cost.
Franchise Sales & Promotion Manager
Roots To Wings.(Educomp Sol)
Lucknow
01.2010 - 01.2011
- Promotional activity through various types of media
- Designing the events calendar throughout the year to generate new sales prospect
- Competitor analysis through meetings and secondary research
- Organizing field activities like campaigns to make publicity for the company
- Dealing and negotiating price with local media partners to advertisements.
Education
MBA/PGPM (Marketing) -
Fostiima Business School
01.2013
Bachelors Of Business Administration (BBA) -
IISE (Agra University)
01.2010
Skills
- Merchant Acquiring/Sales
- Merchant Engagement
- Dealer Management
- Portfolio Management
- Leadership/Team Management
- Customer Handling
- customer Retention
- Revenue Generation
- Recruitment
- Training
- Brand Engagement
- Good Communication
- MS Excel
Personal Information
Date of Birth: 08/26/90
Timeline
ASM (Engagement and Customer Success)
Benow (Cashless Technologies Pvt Ltd)
04.2024 - Current
Junior Manager (KAM)
Paytm
08.2021 - 03.2024
Area Relationship Manager
Mswipe Technologies
07.2019 - 02.2021
Department Manager
Future Group (Big Bazar)
07.2018 - 01.2019
Asst.Manager
Pine Labs
07.2017 - 06.2018
Team Leader
Exclusife Technosoft Pvt Ltd
12.2013 - 06.2017
Franchise Sales & Promotion Manager
Roots To Wings.(Educomp Sol)
01.2010 - 01.2011
MBA/PGPM (Marketing) -
Fostiima Business School
Bachelors Of Business Administration (BBA) -
IISE (Agra University)
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