Varun Dagar
Sr. Agile Product Owner
Pune
Summary
Professional Summary
Certified Scrum Product Owner with demonstrated working experience in B2B2C web and mobile products using Agile methodologies like Scrum, Kanban and SAFe. Demonstrated leadership in guiding cross-functional teams towards a common goal. Ability to thrive in a fast-paced, dynamic environment and manage multiple stakeholders simultaneously. Proven record of managing large, cross functional groups and willingness to learn and understand new business domains and technologies to deliver optimal results to businesses. Adept at deconstructing and planning features in order to promote improvements to product design and implementation.
Overview
12
12
years of professional experience
Work History
Sr. Agile Product Owner
Wolters Kluwer India Ltd
Pune
04.2018 - 08.2023
- Interact with scrum team (Dev, BA, Arch and QA), Business Stakeholders (PMs), Design, Marketing teams and Technical Writers
- Lead cross functional scrum team of 13 member as DEV, QA and BA
- As on Dec ‘22, Product revenue increased in APAC by 20%, CA by 35% and yearly profit-margin growth from 2.1% to 3.5%, because of integration with power BI and MFA and introduction license-based module feature, also with increase in active user count by 8%
- As on Dec ’22, delivered optimized product increment in CA/APAC to support up to 5000 user login simultaneously per tenant
- Planned product release in realistic yet time-efficient manner to deliver 95% of MVP for Capacity planning feature for practice management
- Work with global counterparts in defining product roadmap and engage deeply with cross functional teams and finding amazing solutions for today's problems and optimizing for tomorrow's vision.
- Actively support scrum delivery team to resolve issues, remove impediments and clear ambiguity
- Lead end-to-end product lifecycle from ideation (discovery phase) to launch in cross-functional product team of software engineers.
- Own product backlog and prioritize features, groom user stories (as per INVEST), identify user personas and acceptance criteria, and maintain well-groomed product backlog for current and next PI.
- Act as liaison between internal and external Product stakeholders.
- Gather feedback and iterate on product features to continuously improve.
- Conduct market analysis, A/B Testing and user interviews to determine feasibility, usability, and desirability of new product features
- Track and report on Product KPIs like user retention, active users, NPS, CSAT to all stakeholders
- Lead backlog refinements (grooming) and sprint plannings meetings and participate in daily stand-up, sprint reviews, and sprint retrospectives, Test Case reviews
- Liaised with product team and development team to help break down requirements.
- Think creatively and identify innovative solutions to user needs
- Act as voice of customer to improve user experience design
- Am responsible for writing technical requirements proficiently and elaborating on high-level spec and breaking it down into detailed and well-formed user stories and epics
- Write spec for REST APIs, required for software integrations, provide endpoints to third party stakeholders, after validating JSON output
- Accept user stories after performing UAT.
- Support global product launches and release activities and Communicate product management activities to all levels of organization
- Attended Agile ceremonies, demos and production proving activities.
Business Analyst(Proxy Product Owner)
Globant India
Pune
04.2017 - 04.2018
- Creating and grooming product backlog, ensured that it delivers product vision
- Eliciting requirements from stakeholders and documents requirements in form of User Stories, to clearly articulate customer need or problem
- Conveying requirements to scrum team and plan then in sprints
- Participating in all scrum ceremonies (Grooming, sprint planning, stand ups, Demo, and retrospectives)
- Accepting user stories after performing UAT.
Business Analyst
Syntel-Atos
Pune
05.2015 - 04.2017
- Eliciting Requirements from all stakeholders and Creating Spec and User stories
- Conducting requirements gathering discussions with client and evaluation/analysis of business requirements into IT solutions along with other junior BAs
- Working in tandem with all Business stakeholders for application optimization, Improvements and Enhancements.
- Conducting product review and solving issues/obstacles
- Conducted interviews with key business users to collect information on business processes and user requirements
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Collaborated with stakeholders to define project objectives and criteria
Sr. Associate/Consultant
Tech Mahindra Ltd
Noida
09.2008 - 01.2012
- Liaison between the Business and Technology to provide business solutions that meet user’s needs
- Analysis of Billing for Telecom services and products for corporate customers in Italy
- Eliciting requirements and creating holistic Specs through interview and meetings
- Worked in Tandem with Business stakeholders for improvement in current billing process by reducing average billing time per customer from 5 minutes to 3 minutes
- Managed projects using holistic thinking, resolved key strategic challenges and delivered projects against tight deadlines
Education
MBA - Information Technology
Symbiosis Internation University
Symbiosis Institute Of Computer Studies 05.2013 - 04.2015
Skills
Agile - Scrum/Kanban and SAFe
Product Lifecycle Management
User Stories Creation
UML/ Use Case
JIRA/Confluence/Rally
Wireframing/UI Mockups/Screen Flow/Prototyping
User Acceptance Testing(UAT)
Requirement Elicitation/Gathering
Stakeholder Management
Adobe XD/Balsamiq/Invision
API Testing
Product Requirement Management
Timeline
Sr. Agile Product Owner
Wolters Kluwer India Ltd
04.2018 - 08.2023
Business Analyst(Proxy Product Owner)
Globant India
04.2017 - 04.2018
Business Analyst
Syntel-Atos
05.2015 - 04.2017
MBA - Information Technology
Symbiosis Internation University
05.2013 - 04.2015
Sr. Associate/Consultant
Tech Mahindra Ltd
09.2008 - 01.2012