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Associate Principal Engineer

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Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Seeking a full time employment to build career in professional arena with 3years of experience where I can contribute to the organization goals and deliver quality work and enhance client satisfaction. To seek a challenging position in an organization, which provides opportunities for learning and scope for rapid growth and development, being possessed myself with versatility and commitment to the latest advancements of an industry.

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3 years of management experience in handling the branch and in Teaching English Language exams (PTE/NAATI)
Experienced in taking care of existing clients, and their progress, Maintaining records of each and every client
Taking care of the admission processes and maintaining the records through Salesforce CRM Process
Drafting the presentations, and delivering them to the right audience in the meetings
Taking care of all equipments, devices, computers in the designated area
Providing guidance to the existing and new clients
Building healthy relationships with National and International Students Using clear n concise ideas for quick learning
Having good exposure to different nationalities
Handling Telephone Calls
Exposure in writing emails or building the required content
Experience in finding Bottlenecks in the documentation
Expertise in communicating and motivating the clients
Expertise in receiving and directing the Visitors
Extensive familiarity with intention of the client and converting into sale depending on the requirement and going bit out of box if needed Detecting mistakes and tracking and monitoring the performance by following Trackers built for the smoothness of the process
Expertise in using Salesforce CRM
Good in hands-on Ms Word, Ms Excel, Microsoft Teams App/ Zoom, Calendars, Tasks handling, planners
Providing project status reports to the QA Management
Working closely with other team members to make sure everything is running smoothly
Sound experience on holding the attention of the clients
Excellent Interpersonal skills and Analytical skills
Exceptional problem solving, decision-making, strong interpersonal and communication skills
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities

Committed to maintaining professional relationships to increase profitability and drive business results. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Resourceful professional highly skilled in administration and building lasting relationships. Team player offering dynamic personality and extensive background in customer support, problem-solving and office administration. Customer Service Administrator with high level of expertise in the private sector and Higher Education.

Stress-tolerant customer service/ medical field with 15 years of proven experience enhancingcustomer experiences. Key strengths include coaching and mentoring associates. Looking toincrease customer satisfaction in a fast-paced and professional organizationSkillsP.O.S/ money handlingBasic Microsoft Excel/Word/PowerPointOnline salesMedical terminologyBilling and codingKeyholderCash managementLeadershipComplaint Problem-solvingPositive attitudeCustomer retentionTeam playerRevenue GrowthClear oral and written communication Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Motivated and caring student with extensive experience in customer service, and administrative tasks.

Varunika Paneru

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10+2 - PCB

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Customer Service

10+2 - PCB

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