Varun Namdeo More
Navi Mumbai
Summary
Results-driven sales operations manager with sales analytics, CRM management, and inventory optimization, with 19 years of experience. Proven track record in process improvement and team leadership, enhancing customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Sales Operations Manager
Excitel Broadband Private Limited
Mumbai
06.2022 - Current
- Coordinated sales operations to streamline processes across teams.
- Developed training materials for new sales staff and ongoing learning programs.
- Managed inventory levels to ensure product availability for sales initiatives.
- Analyzed sales data to identify trends and inform strategic decisions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Managed customer data in CRM systems to ensure accuracy and completeness.
- Oversaw operational processes related to order management and fulfillment.
Project and Deployment Assistant Manager
Ranext Technologies Private Limited
Pune
01.2022 - 06.2022
- Managed inventory levels to optimize stock availability and reduce waste.
- Implemented process improvements to enhance operational performance and service quality.
- Supervised team members, providing guidance and support for daily tasks.
- Coordinated daily operations to ensure workflow efficiency and productivity.
- Developed deployment strategies to enhance operational efficiency.
- Assisted in troubleshooting issues during the deployment process.
Operations Assistant Manager
Shyam Spectra Private Limited
Bangalore
04.2021 - 12.2021
- Assisted in managing daily operations and team activities.
- Coordinated schedules and ensured adequate staffing levels.
- Developed and maintained positive relationships with customers and vendors.
- Coordinated with other departments to ensure smooth flow of operations.
- Supported inventory management through accurate tracking and reporting systems.
- Managed customer service inquiries and complaints in a timely manner.
Operations Executive
Tata sky Broadband Private Limited
Mumbai
03.2019 - 03.2021
- Supported inventory management and stock replenishment activities.
- Coordinated with teams to ensure timely delivery of services.
- Maintained accurate records of operational activities and transactions.
- Coordinated with cross-functional teams to ensure smooth operations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
Operations Executive
BHARATI AIRTEL LTD
Mumbai
05.2007 - 08.2012
- Coordinated with teams to ensure timely delivery of services.
- Engaged with customers to gather feedback on service quality.
- Participated in training sessions to enhance operational knowledge and skills.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Managed the procurement of materials needed for daily operations.
- Maintained accurate records of all vendors and their contracts.
- Facilitated payment processes for approved invoices from vendors.
Education
Graduate Diploma in Electronics And Telecommunication -
National Institute of Engineering
Maharashtra, India06-2009
Diploma in Office Automation And Grpahics -
Keerti Institute
Maharashtra, India02-2005
Maharashtra State Certificate in Information Technology -
Maharashtra State Board of Technical Education
Maharashtra, India12-2004
Skills
- Sales analytics
- CRM management
- Inventory optimization
- Process improvement
- Order fulfillment
- Customer relationship management
- Project management
- Vendor management
Timeline
Sales Operations Manager
Excitel Broadband Private Limited
06.2022 - Current
Project and Deployment Assistant Manager
Ranext Technologies Private Limited
01.2022 - 06.2022
Operations Assistant Manager
Shyam Spectra Private Limited
04.2021 - 12.2021
Operations Executive
Tata sky Broadband Private Limited
03.2019 - 03.2021
Operations Executive
BHARATI AIRTEL LTD
05.2007 - 08.2012
Graduate Diploma in Electronics And Telecommunication -
National Institute of Engineering
Diploma in Office Automation And Grpahics -
Keerti Institute
Maharashtra State Certificate in Information Technology -
Maharashtra State Board of Technical Education
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