Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic

Vasanta Malika Lingam

Summary

Accomplished Scrum Master with a proven track record at Carelon Global Solutions, enhancing team productivity by over 30% through expert Agile coaching and effective stakeholder management. Skilled in utilizing project management tools like Jira and Rally, and adept at conflict resolution, ensuring seamless project execution and quality assurance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scrum Master

Carelon Global Solutions
01.2023 - Current
  • Leading the team which Designs and Develops the APIs to integrate the various healthcare web applications
  • Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with Onshore teams
  • Responsible for Coaching new teams and new joiners on Agile COP Group
  • Responsible for working with product owners for the requirements received from the clients and create the User stories for the respective teams and analyze the user stories for getting output for the minimum viable product
  • Working with PO to make sure all the Epic / features alignment during the PI Planning is done correctly in the JIRA Align along with capacity planning, risk tracker etc
  • Maintain all the documentation in confluence page for teams’ reference and for the leadership analysis
  • Allocating Project hours monthly and Timesheet tasks for Team members
  • Provide monthly reports to higher management about the team’s performance and taking care of release management process
  • Providing trainings in Agile COP Group

Scrum Master

Tech Mojo Solutions
09.2021 - 11.2022
  • Leading the Payment Gateway teams which Designs and Develops the APIs to integrate the Connect Pay banking software to Wallester services to acquire VISA cards facilities in the system
  • Leading the Merchant API team which Designs and develops the APIs in Merchant Gateway domain for Connect Pay bank, it enables the system to accept the payments from various banks and cards clients
  • Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with Onshore teams
  • Responsible for working with product owners for the requirements received from the clients and create the User stories for the respective teams and analyze the user stories for getting output for the minimum viable product
  • People manager for eighteen people

Scrum Master

Verizon India Services /ACS solutions
05.2021 - 09.2021
  • Lead the Projects in the SAFe environment using the agile principles
  • Create dashboards for the teams to help tracking the metrics
  • Works as a project manager to gather all the information regarding the new projects

Sr. Quality Analyst (Scrum Master /Agile Coach)

Napier Healthcare Solutions Pvt. Ltd.
12.2019 - 05.2021
  • Lead for two major Products HIS (Hospital information systems) and iLTC (Intermediate long-term care) products
  • Responsible for working with product owners for the requirements received from the clients and create the User stories for the respective teams and analyze the user stories for getting output for the minimum viable product
  • Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with Onshore teams
  • Track and effectively communicate the productivity of the teams to the product managers and have monthly meetings regarding the improvement of the products such as HIS, iLTC and RPM
  • Work on GA Deliverables with the teams to ensure all the required documents are released and provide the sign off process for the final release to the clients
  • Active team member of the Audit team and successfully completed the External Audits for ISO 9001: 13485 and ISO 9001:27018
  • Provide metrics analysis on the monthly meetings and analyze to improve the quality and productivity of the teams
  • Engineering practices performed: Release backlog, Sprint execution, Release backlog usage, Regression testing

Scrum Master

Optum Global Solutions (A United Health Group Company)
06.2015 - 11.2019
  • Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with On-Site/Off-Shore team
  • Tracked and effectively communicated team Velocity and Sprint/Release progress to all affected teams and management
  • Engaged with other scrum master to increase the effectiveness of the application of scrum in the organization
  • Built Relationship with the product owner and other stake holders to facilitate team’s interaction with them
  • Work with product owners and directors to ensure the product backlogs are in good standing and the team is always on track with current initiatives
  • Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance
  • Coached new SM and trained global teams, which resulted in speedy delivery of project and reduced process waste caused by lack of mutual understanding
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity
  • Encouraged and implemented process improvements
  • Created team-building opportunities

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

JNTU
Hyderabad
06-2011

Skills

  • Agile Project management
  • Scrum
  • Kanban
  • Project management tools (Rally, Jira, Confluence, etc)
  • Agile coaching
  • Stakeholder management
  • Quality Assurance
  • Internal SOX auditing
  • Key risk indicators
  • Conflict management

Certification

  • SSM 6.0
  • CSM
  • PSM-1
  • CSQA
  • AHM-250
  • Lead Auditor certified for ISO 9001:27018, 9001:13485

Disclaimer

I hereby declare that the information given above is true to the best of my knowledge.

Timeline

Scrum Master

Carelon Global Solutions
01.2023 - Current

Scrum Master

Tech Mojo Solutions
09.2021 - 11.2022

Scrum Master

Verizon India Services /ACS solutions
05.2021 - 09.2021

Sr. Quality Analyst (Scrum Master /Agile Coach)

Napier Healthcare Solutions Pvt. Ltd.
12.2019 - 05.2021

Scrum Master

Optum Global Solutions (A United Health Group Company)
06.2015 - 11.2019

Bachelor of Technology - Electrical, Electronics And Communications Engineering

JNTU
Vasanta Malika Lingam