Accomplished Scrum Master with a proven track record at Carelon Global Solutions, enhancing team productivity by over 30% through expert Agile coaching and effective stakeholder management. Skilled in utilizing project management tools like Jira and Rally, and adept at conflict resolution, ensuring seamless project execution and quality assurance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Carelon Global Solutions
01.2023 - Current
Leading the team which Designs and Develops the APIs to integrate the various healthcare web applications
Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with Onshore teams
Responsible for Coaching new teams and new joiners on Agile COP Group
Responsible for working with product owners for the requirements received from the clients and create the User stories for the respective teams and analyze the user stories for getting output for the minimum viable product
Working with PO to make sure all the Epic / features alignment during the PI Planning is done correctly in the JIRA Align along with capacity planning, risk tracker etc
Maintain all the documentation in confluence page for teams’ reference and for the leadership analysis
Allocating Project hours monthly and Timesheet tasks for Team members
Provide monthly reports to higher management about the team’s performance and taking care of release management process
Providing trainings in Agile COP Group
Scrum Master
Tech Mojo Solutions
09.2021 - 11.2022
Leading the Payment Gateway teams which Designs and Develops the APIs to integrate the Connect Pay banking software to Wallester services to acquire VISA cards facilities in the system
Leading the Merchant API team which Designs and develops the APIs in Merchant Gateway domain for Connect Pay bank, it enables the system to accept the payments from various banks and cards clients
Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with Onshore teams
Responsible for working with product owners for the requirements received from the clients and create the User stories for the respective teams and analyze the user stories for getting output for the minimum viable product
People manager for eighteen people
Scrum Master
Verizon India Services /ACS solutions
05.2021 - 09.2021
Lead the Projects in the SAFe environment using the agile principles
Create dashboards for the teams to help tracking the metrics
Works as a project manager to gather all the information regarding the new projects
Sr. Quality Analyst (Scrum Master /Agile Coach)
Napier Healthcare Solutions Pvt. Ltd.
12.2019 - 05.2021
Lead for two major Products HIS (Hospital information systems) and iLTC (Intermediate long-term care) products
Responsible for working with product owners for the requirements received from the clients and create the User stories for the respective teams and analyze the user stories for getting output for the minimum viable product
Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with Onshore teams
Track and effectively communicate the productivity of the teams to the product managers and have monthly meetings regarding the improvement of the products such as HIS, iLTC and RPM
Work on GA Deliverables with the teams to ensure all the required documents are released and provide the sign off process for the final release to the clients
Active team member of the Audit team and successfully completed the External Audits for ISO 9001: 13485 and ISO 9001:27018
Provide metrics analysis on the monthly meetings and analyze to improve the quality and productivity of the teams
Optum Global Solutions (A United Health Group Company)
06.2015 - 11.2019
Facilitate all scrum ceremonies such as daily stand-ups, grooming sessions, retrospectives and planning sessions and SCRUM Team Collaboration Calls with On-Site/Off-Shore team
Tracked and effectively communicated team Velocity and Sprint/Release progress to all affected teams and management
Engaged with other scrum master to increase the effectiveness of the application of scrum in the organization
Built Relationship with the product owner and other stake holders to facilitate team’s interaction with them
Work with product owners and directors to ensure the product backlogs are in good standing and the team is always on track with current initiatives
Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance
Coached new SM and trained global teams, which resulted in speedy delivery of project and reduced process waste caused by lack of mutual understanding
Removed impediments and protected team members from interruptions and distractions to maximize productivity
Encouraged and implemented process improvements
Created team-building opportunities
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Lead Auditor certified for ISO 9001:27018, 9001:13485
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge.
Timeline
Scrum Master
Carelon Global Solutions
01.2023 - Current
Scrum Master
Tech Mojo Solutions
09.2021 - 11.2022
Scrum Master
Verizon India Services /ACS solutions
05.2021 - 09.2021
Sr. Quality Analyst (Scrum Master /Agile Coach)
Napier Healthcare Solutions Pvt. Ltd.
12.2019 - 05.2021
Scrum Master
Optum Global Solutions (A United Health Group Company)
06.2015 - 11.2019
Bachelor of Technology - Electrical, Electronics And Communications Engineering
JNTU
Similar Profiles
MADHAVI CHENGATUMADHAVI CHENGATU
Business Analyst at Carelon Global Solutions: Summitworks Technologies and UST GLOBALBusiness Analyst at Carelon Global Solutions: Summitworks Technologies and UST GLOBAL