Amazon Web Services (AWS) – EC2, S3, IAM, Lambda, CloudFormation
Vasanta Koli
Site Reliability Engineering (SRE) Lead
Pune,MH
Summary
Professional leader with executive experience ready to drive impactful changes. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
3
3
years of post-secondary education
14
14
Certificates
18
18
years of professional experience
Work History
Production Assurance Lead – VP
Axis Bank Limited
Mumbai, Maharashtra
05.2021 - Current
- Leading SRE initiatives for critical banking applications, ensuring 99.99% uptime and high availability
- Managing a team of 50+ engineers, overseeing incident management, problem resolution, and root cause analysis
- Implemented automated monitoring and alerting using Dynatrace, AppDynamics, and Splunk, reducing MTTR by 30%
- Spearheaded infrastructure automation using Terraform & Ansible, improving deployment efficiency by 40%
- Designed and enforced SLOs and SLIs, optimizing performance and reliability of key financial services
Senior Consultant Specialist (SRE & DevOps)
HSBC Software Development India Pvt Ltd
Pune, Maharashtra
03.2019 - 04.2021
- Led migration projects for banking platforms, achieving a 25% reduction in operational costs
- Developed self-healing mechanisms, reducing manual intervention by 40%
Production Support - Senior Associate
JPMorgan Chase & Co
Mumbai, Maharashtra
05.2014 - 03.2019
- Built monitoring and alerting solutions ensuring proactive issue resolution
- Managed the resolution of incidents and problems, conducting root cause analysis and implementing process automation to significantly improve efficiency and reduce downtime
- Collaborated with cross-functional teams to deliver innovative solutions, ensuring compliance with industry standards and regulations while enhancing overall operational effectiveness
Asst. Manager – Service Operations
Netmagic Solutions
Mumbai, Maharashtra
02.2013 - 05.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Lead – OPR
Tech Mahindra Limited
Mumbai, Maharashtra
01.2010 - 02.2013
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
Sr. Engineer – Customer Support
Ashtech Infotech Private Limited
Mumbai, Maharashtra
03.2008 - 01.2010
- Determined equipment failure root cause and implemented solutions.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Reduced production downtime by developing maintenance plans and preventive measures.
- Developed and maintained strong relationships with clients, understanding their needs and delivering custom solutions.
Centre Coordinator – Technical
CMS Computers Limited, Mumbai, India
Mumbai, Maharashtra
08.2006 - 02.2008
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Entered data, generated reports, and produced tracking documents.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Education
Bachelor of Commerce -
N.G. Bedekar College Of Commerce
Thane 04.2002 - 03.2005
Skills
Team leadership
undefinedCertification
Microsoft Certified Professional - 284
Accomplishments
- Developed in-house application for tracking daily tasks for support members which is used across 184 applications.
- Reduced 40% ticket volume in last 12 Months
- Achieved 60% automation for monitoring tasks for in-house developed application.
Affiliations
- Throughout my career, I have been actively engaged in various professional networks, industry groups, and internal leadership initiatives that align with my expertise in Site Reliability Engineering, cloud computing, and IT service management.
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursWork from home optionQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps
Docker & Kubernetes – Containerization & Orchestration
Terraform & CloudFormation – Infrastructure as Code (IaC)
Ansible, Chef, Puppet – Configuration Management & Automation
Prometheus & Grafana – Metrics monitoring & dashboards
Dynatrace & AppDynamics – Application performance monitoring (APM)
Python, Bash, Shell Scripting – Automation & infrastructure scripting
SQL, NoSQL (MongoDB, PostgreSQL) – Basic database management
ITIL 4, CEH v10 – Incident management & security best practices
IAM (AWS, Azure AD) – Identity & Access Management
JIRA & Confluence – Issue tracking & documentation
ServiceNow – IT Service Management (ITSM)
SLI/SLO/Error Budgeting – Service reliability best practices
Languages
English
Hindi
Marathi
Interests
Passionate about cloud-native solutions, automation, and observability tools
Actively participate in DevOps meetups, open-source contributions, and mentoring engineers
Enjoy researching fault tolerance, resilience engineering, and security in cloud environments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Microsoft Certified: Azure Fundamentals
06-2022
AWS Certified Solutions Architect – Associate
03-2022
ITIL v4 foundation
12-2021
Production Assurance Lead – VP
Axis Bank Limited
05.2021 - Current
AppDynamics Certified Associate Administrator
11-2020
AppDynamics Certified Associate Performance Analyst
06-2020
Senior Consultant Specialist (SRE & DevOps)
HSBC Software Development India Pvt Ltd
03.2019 - 04.2021
Certified Ethical Hacker - CEH v10
03-2019
Production Support - Senior Associate
JPMorgan Chase & Co
05.2014 - 03.2019
Microsoft Specialist: Server Virtualization with Windows Server Hyper-V and System Center
05-2014
Asst. Manager – Service Operations
Netmagic Solutions
02.2013 - 05.2014
Oracle Certified Expert, Oracle Solaris 10 Security Administrator
12-2010
Team Lead – OPR
Tech Mahindra Limited
01.2010 - 02.2013
SUN Certified Network Administrator - Solaris 10 (SCNA)
06-2009
SUN Certified System Administrator - SUN Cluster 3.2
02-2009
Microsoft Certified Professional 291
06-2008
Microsoft Certified Professional 290
05-2008
Sr. Engineer – Customer Support
Ashtech Infotech Private Limited
03.2008 - 01.2010
SUN Certified System Administrator - Solaris 10 (SCSA)
10-2007
Microsoft Certified Professional - 284
07-2007
Centre Coordinator – Technical
CMS Computers Limited, Mumbai, India
08.2006 - 02.2008
Bachelor of Commerce -
N.G. Bedekar College Of Commerce
04.2002 - 03.2005
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