Vasantha Kumar

Project: QBE
Application: QGlobal & QGlobal+

• Experience in testing web-based CRM application, Insurance domain.
• Experience in coordinating and engaging teams for different phases.
• Extensive knowledge in Microsoft CRM Dynamics and portal.
• Perform CRM regression testing and manual testing.
• Analyze and troubleshoot CRM system issues with users and other administrators. Troubleshoot system issues such as user profile and access, data visibility, minor application issues, and minor workflow issues.
• Performs import/export of records.
• Expert in defect reporting and tracking using ALM, Jira, etc.
• Preparation of test plan, test cases, test strategies, and test effort estimation.
• Extensive exposure in TOSCA automation.
• Strong troubleshooting and organizational skills.
• Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
• Increased customer satisfaction by analyzing feedback and implementing necessary changes.
• Generated reports detailing findings and recommendations.
• Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
• Enhanced report accuracy, conducting thorough data audits on a regular basis.

Project: Discovery & Solution Arch (Accenture)

Application: My Nav

• Highly motivated professional with excellent experience in software testing and quality assurance.
• Excellent analytical skills for understanding the business requirements, business rules/processes, and detailed design of the application.
• Good experience in web platform technologies.
• Good functional knowledge in web applications, cloud domain.
• Expert in defect reporting and tracking using ALM, Jira, etc.
• Preparation of test plan, test cases, test strategies, and test effort estimation.
• Identify and raise the defects in the tool, and track whether the defects are resolved or not.
• Make the development team understand that defects need proper information.
• Understand the requirements from the discussion calls and study the overall process of new requirements.
• Reviewing test cases prepared by team members.