Seasoned Trade Service Associate with a proven track record at HSBC EDPI Pvt Ltd, specializing in documentary credits and workflow planning. Demonstrated expertise in enhancing compliance with RBI guidelines and international trade regulations. Skilled in leading teams to exceed SLAs through strategic prioritization and process improvements, achieving top-tier customer satisfaction and operational excellence.
Certificate for Specialist in Demand Guarantees (CSDG) from LIBF in 2024.
Certified Documentary Credit Specialist (CDCS) from LIBF in 2013.
Certified in Trade Finance (CTF) from IIBF in 2012
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Indulged in various process improvement and process simplification activities enabling team members to work effectively.