Vasanthakumar Konar
Pune
Summary
Dynamic Senior Consultant with over 17 years of expertise in Financial Markets and Transfer Agency operations. Leads a team of Business Process Analysts to drive efficiency and innovation. Proven success in migrating teams across locations, enhancing production support capabilities, and spearheading quality improvement initiatives that reduce manual processes through automation. Strong analytical skills, complemented by a deep understanding of financial risk management best practices, enable the design of tailored solutions that meet complex business requirements. Results-oriented leader committed to optimizing organizational processes, mitigating risks, and strengthening internal controls to elevate overall productivity.
Results-driven executive with significant experience in strategic leadership roles. Proven ability to drive organizational success through effective team collaboration and adaptive management. Expertise in financial planning, operational efficiency, and stakeholder engagement. Recognized for strong communication skills, decisive problem-solving, and unwavering focus on achieving objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Second Vice President, Senior Consultant Lead
Northern Trust Operating Services Ltd - Pune
08.2021 - Current
- Lead and manage the Transfer Agency Business Process Analyst team (Consultant level and above), ensuring high performance, accuracy, and efficiency in all operational activities.
- Oversee end-to-end production support across multiple TA modules, including STP/Manual trades, SWIFT, cash processing, reconciliations, and investor reporting.
- Serve as the primary escalation point for all Transfer Agency business production issues, ensuring timely resolution and continuous improvement.
- Manage SWIFT message processing (MT502, MT509, MT515, and related types) for trade instructions, confirmations, and settlements.
- Oversee Straight Through Processing (STP) trades received via platforms such as Calastone, Allfunds, and FundSettle, ensuring seamless automation and trade accuracy.
- Lead the incident management lifecycle — from logging, triage, and resolution to escalation and root cause analysis.
- Supervise daily team workflows to ensure timely and accurate task completion aligned with service level agreements (SLAs).
- Direct and support new client onboarding, including STP testing, validation, and operational readiness.
- Ensure adherence to GDPR and compliance standards, providing regular walkthroughs to audit and compliance teams.
- Oversee resource and capacity planning, including hiring, performance management, and succession planning.
- Identify and implement process improvements and operational efficiencies to enhance service delivery and reduce risk.
- Prepare and publish monthly dashboards and performance metrics to senior management and oversight teams.
- Drive a collaborative and positive work culture, fostering teamwork, professional growth, and accountability across all team members.
Consultant
Northern Trust Operating services Ltd - Pune
07.2019 - 07.2021
- Supported functional and technical queries to Transfer Agency Business through the Enterprise relationship management ticket system.
- Interacted and liaised effectively with technology and application vendors to resolve Transfer Agency production issues.
- Built XML scripts for Static data amendment in Multifonds.
- Led problem resolution and conducted root cause analysis, establishing processes to help prevent incidents.
- Acted as a Subject Matter Expert for Transfer Agency Business.
- Timely escalated critical issues and proactively identified patterns of recurring issues to improve production support.
- Created and maintained process documentation to ensure knowledge accessibility to the team.
- Consistently demonstrated expertise in high-profile projects and system upgrades.
- Reviewed and analyzed test plans to ensure the accurate development of more complex system changes from a business and functional perspective.
- Managed and supported release deployment.
- Executed test cases and reviewed results for various transfer agency applications within agreed timelines.
- Conducted BPA training for new partners in different applications of Transfer Agency, Cross Skilling, and refresher trainings for the team.
- Analyzed incidents/breaches and endeavored to put realistic controls in place.
- Worked closely with functional managers to identify and provide resolution for operational issues.
Asso Consultant
Northern Trust Operating Services Ltd - Pune
03.2016 - 06.2019
- Supported functional and technical queries to Transfer Agency Business through the Enterprise relationship management ticket system.
- Interacted and liaised effectively with technology and application vendors to resolve Transfer Agency production issues.
- Built XML scripts for Static data amendment in Multifonds.
- Led problem resolution and conducted root cause analysis, establishing processes to help prevent incidents.
- Acted as a Subject Matter Expert for Transfer Agency Business.
- Timely escalated critical issues and proactively identified patterns of recurring issues to improve production support.
- Created and maintained process documentation to ensure knowledge accessibility to the team.
- Consistently demonstrated expertise in high-profile projects and system upgrades.
- Reviewed and analyzed test plans to ensure the accurate development of more complex system changes from a business and functional perspective.
- Managed and supported release deployment.
- Executed test cases and reviewed results for various transfer agency applications within agreed timelines.
- Conducted BPA training for new partners in different applications of Transfer Agency, Cross Skilling, and refresher trainings for the team.
- Analyzed incidents/breaches and endeavored to put realistic controls in place.
- Worked closely with functional managers to identify and provide resolution for operational issues.
Analyst/Senior Analyst
Northern Trust Operating Services Ltd - Bangalore
09.2012 - 02.2016
- Placed trades in accordance with valuation points and trade date.
- Processed stock transfers, conversions, and switches as per the trade instructions.
- Set up new accounts according to procedures and updated client details in the transfer agency system.
- Monitored the dealing queue, identified, and assigned dealing tasks to team partners based on the trade cutoff.
- Performed quality checks of trades to ensure deals were moved to the simulation stage before the trade cutoff.
- Resolved client queries within the expected turnaround time.
- Was responsible for dealing and stock transfer mailboxes and ensured timely responses to emails from the oversight team.
- Shared knowledge, best practices, and experiences with team partners.
- Assisted new partners in processing and resolving their queries.
- Shared ideas and suggestions with partners to process trades more effectively.
Associate
State Street Syntel Services Private Ltd – Mumbai
03.2010 - 09.2012
- Responsible to place Subscription and Redemption trades across different Management companies.
- Transfer of Investment from one product to another product.
- Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations, and company policies & procedures.
- Responsible to provide support and resolve the Client trade queries.
- Supervision and follow up of all the outstanding Cheque.
- Ensured the assigned work is completed on time with accuracy.
Associate
Accenture services private Ltd – Mumbai
09.2008 - 12.2009
- Enrich Policies in accordance with process compliance.
- Review information on AIS & amend the policies based on the client instruction.
- Action as per the policy work type such as new policy, Renewal, Lapse, Accounts Queries, Claim Queries etc.
- Monitor the schedule adherence & notify the team to ensure the tasks are completed on time.
- Actively participate in Scrum call for the process update & incorporate the new updates in the procedures.
- Train new team members & share the process knowledge and ensure to take on the additional responsibilities.
- Perform Internal quality check of the assigned tasks and publish the daily report.
Education
Financial Accounting
Mumbai University
Mumbai05-2008
Skills
- Team management expertise
- Goal-oriented planning
- Effective stakeholder engagement
- Team leadership
- Quality improvement initiatives
- Quality control expertise
- Operational service delivery
- Strategic succession planning
- Practical skills
- Client inquiry resolution
- Transaction processing expertise
- Production support management
- Effective change implementation
- SQL data retrieval
- XML data uploading
- Data migration proficiency
- Test execution strategy
- Industry knowledge expert
- Operational streamlining
- Risk assessment
- Adaptability and resilience
- Proactive in pursuing excellence
- Solution-oriented mindset
- Problem-solving expertise
- Proficient in MS Office applications
Accomplishments
- In 2023, I was honored with an award for successfully completing the data migration.
- In 2020, I received a Gold Award for my successful construction of the payment flows.
- Additionally, in 2018, I completed a Six Sigma project resulting in significant savings in man-hours.
- In 2017, I was awarded a Silver Award for my active involvement in a system upgrade.
- Furthermore, I successfully migrated the TA BPA process from Bangalore to Pune.
Certification
Completed Introduction to Securities and Investment certification from CISI, United Kingdom in 2012
Timeline
Second Vice President, Senior Consultant Lead
Northern Trust Operating Services Ltd - Pune
08.2021 - Current
Consultant
Northern Trust Operating services Ltd - Pune
07.2019 - 07.2021
Asso Consultant
Northern Trust Operating Services Ltd - Pune
03.2016 - 06.2019
Analyst/Senior Analyst
Northern Trust Operating Services Ltd - Bangalore
09.2012 - 02.2016
Associate
State Street Syntel Services Private Ltd – Mumbai
03.2010 - 09.2012
Associate
Accenture services private Ltd – Mumbai
09.2008 - 12.2009
Financial Accounting
Mumbai University
IT FORTE
Conversant with MS Office Tools (Word, Excel, PowerPoint) AWD, Multifonds, Babel (Swift Trade), Paragon, TCX, ICON retail, SQL XML Script, PS Financials, ADO, Power BI