Vasanthan NR
Bangalore
Summary
Ambitious Associate Engineer with 1.8 years of experience in engineering and project delivery. Outstanding time management, multi-tasking and interpersonal communication skills. Oversees work of entry-level engineers, offering assistance and mentoring.
Overview
6
6
years of professional experience
Work History
Associate Engineer
Quess Corp Limtied
Bangalore
03.2023 - Current
- Provided technical support to customers regarding software and hardware issues.
- Investigated system failures and identified root causes to resolve complex technical issues.
- Collaborated with other teams to implement new features in existing systems.
- Provided technical assistance to end users on Active Directory related queries or incidents.
- Configured account lockout policies to ensure secure access control over user accounts.
- Managed Active Directory user accounts, groups, and computer objects.
- Conducted basic troubleshooting to isolate and diagnose common system problems.
- Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
Junior Processing Officer
HDB Financial Services
Tirupathi
04.2022 - 01.2025
- Maintained customer files, scanned documents into the database and updated records as required.
- Entered new customers into the system, ensuring accuracy of all data inputted.
- Managed customer feedback efficiently, providing timely responses when necessary.
- Maintained high levels of confidentiality when dealing with sensitive customer information.
- Followed up on delinquent accounts in accordance with company policy.
- Tracked daily activity logs and prepared weekly performance reports.
- Analyzed financial statements to identify any discrepancies or irregularities.
- Assisted with processing applications and verifying customer information.
Data Entry Operator
Sri Info Solution
Coimbatore
10.2018 - 09.2019
- Verified accuracy of data entered by comparing it to source documents.
- Performed basic administrative duties such as filing, copying, scanning.
- Organized paper documents into digital filing system for easy access.
Education
Bachelor of Engineering - Mechanical Engineering
GRT Institute of Engineering And Technology
Tiruttani05-2018
HSE - Computer Science
Bharathidasan Metric HR SEC School
Kanchipuram04-2014
SSLC -
Bharathidasan Matric HR SEC School
Kanchipuram03-2012
Skills
- Technical skills
- Application installations
- Diagnostic techniques
- Operating systems expertise
- Malfunction diagnosis
- Network configuration
- Firewall installation
- Backup and recovery
- Customer support
- Application support
- Incident management
- Technical support
- Hardware troubleshooting
- Windows OS support
- Software troubleshooting
Languages
Tamil
First Language
Tamil
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Timeline
Associate Engineer
Quess Corp Limtied
03.2023 - Current
Junior Processing Officer
HDB Financial Services
04.2022 - 01.2025
Data Entry Operator
Sri Info Solution
10.2018 - 09.2019
Bachelor of Engineering - Mechanical Engineering
GRT Institute of Engineering And Technology
HSE - Computer Science
Bharathidasan Metric HR SEC School
SSLC -
Bharathidasan Matric HR SEC School
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