VASANTI DERKAR
Business Analyst
Pune,Maharashtra
Summary
A strongly dedicated & reliable Business Analyst with an outstanding client satisfaction history and superior work ethic. Leverages exemplary communication and in person meetings to establish presence and build a positive brand while fostering continuous client engagement. Especially, skilled at maintaining superb relationship networks with clients, vendors and all levels of staff with a high degree of courtesy and professionalism.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
Work History
Business Analyst
Allianz Technology
Pune
06.2020 - Current
- Formulating and defining system's scope and project objectives. Analyzing business client needs, document requirements and guiding test cases.
- Defining and analyzing enhancements and size scope of changes.
- Assisting in redesigning business processes and process automation. Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Creating stories and features, go through grooming sessions. Preparing high-level design.
- Preparing metrics and presentations and exchange ideas/information in concise and logical manner between business units and IT.
- Identifying risk and considering business implications of application of new requirements to current business and system.
- Acting as stakeholder of specific product backlog items, work closely with development teams to ensure output to be aligned with expectations.
- Able to conduct discussions/walk-throughs with clients, stakeholders, product owners, project managers, business analysts, and technical architects to understand system and underlying business rules.
- Being part of scrum team and supporting queries raised by team from analysis perspective. Strive to maintain lowest count of incidents and prod defects in project.
- Supporting testing teams to ensure projects meet requirements and identify system problems to develop solutions based on analyses.
- Appropriately assessing risk when business decisions are made, demonstrating particular consideration for firm's reputation and safeguarding organization, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct, and business practices, and escalating, managing and reporting control issues with transparency.
Business Analyst/Product Manager
Proctur
Pune
01.2018 - 11.2019
- Worked closely with software development, testing and design teams through entire process of SDLC, including analysis and design, business and functional requirements analysis, testing and implementation to design and develop robust solutions to meet client requirements for functionality, adaptability and performance.
- Interfaced with cross-functional team to determine comprehensive list of requirement specifications for new applications.
- Developed use cases and user stories for software development.
- Assessed impact of current business processes on users and stakeholders and evaluate potential areas for improvement.
- Implemented business and technical client training on new systems and supervised software integration on client's website.
- Collaborated with Project Manager, Product Manager, Business Owners, Subject Matter Experts and IT Partners.
- Analyzed stakeholder's business requirements and processes through document analysis, workshops, impact analysis and workflow analysis.
- Completed in-depth analyses for business optimization projects boosting company revenue.
- Implemented customer service process that reduced refund requests and direct labour costs.
Sales Executive
Gajanan Infra Engineering Pvt Ltd
Chandrapur
05.2017 - 12.2017
- Closely worked with sales and marketing managers, setting up brochures for new product release.
- Introduction of company to new leads and prospects, leading promotional activities of company.
- Identifying market and prospect through various channels and through market research.
- Have been involved in constant source of revenue generation as well as new business development ideas for company.
- Responsible for opening calls and arranging meetings.
- Following up with clients for customer satisfaction, resolving customer complaints regarding sales and services. Follow up for payment.
- Identify and build relationships with key customers.
- Operating Internet, updating all records and documents (hard copy as well as soft copy), maintaining stocks, data entry, updating accounts, networking with different stakeholders and organization.
Education
Bachelor of Engineering - Mechanical Engineering
GCOEC
Chandrapur 2010 - 2017
Skills
- Business Analysis
Requirements Analysis
Business Process Optimization
- Business Artifacts Documentation
- Agile Development
- Impact assessment
- Stakeholder Management
- Project Management
- JIRA
MySQL
- Data Analysis
Competitive Analysis
MS Visio
Product Management
User Interface (UI)
User Experience (UX)
Strategic Thinking
Effective Communication
Customer Empathy
Certification
ISB Product Management Certification
Timeline
ISB Product Management Certification
01-2024
Allianz Business Solution L2 Training
04-2023
Allianz Business Solution L1 Certification
02-2021
Business Analyst
Allianz Technology
06.2020 - Current
IT Business Analyst Certification
10-2018
Business Analyst/Product Manager
Proctur
01.2018 - 11.2019
Sales Executive
Gajanan Infra Engineering Pvt Ltd
05.2017 - 12.2017
Diploma in Creo 2.0 Certification
10-2015
Bachelor of Engineering - Mechanical Engineering
GCOEC
2010 - 2017