Vasavi Gollaboina

• Handling guest complaints and concerns in an efficient and timely manner.

• Attending escalation calls apart from taking normal calls.

• Addressing and escalating customer complaints.

• Conveying the client requirements to the team with regards to the process.

• Ensure customer delight it will includes timely resolution of customer queries and issues.

• Interact and co-ordinate with various department functioning, on a day-to-day basis.

• Maintain up-to-date information on park rates, current promotions, offers of packages and facilities.

• Collect guest feedback during guest departure along with their likes and dislikes.

• Able to handle all guests without prejudice &

Implemented innovative communication strategies to keep guests informed about hotel services and promotions.

• Ambitious to share my knowledge and give best quality of education to the students. So, worked as Part time teacher without taking salary for helping the children as there was no enough staff.
• Incorporated multiple types of teaching strategies into classroom.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.