Vashu Vishal Singh
Gurgaon
Summary
Leveraging my background as a cabin crew professional, I excel in fostering meaningful connections and ensuring seamless team collaboration. My ability to engage with diverse passengers translates into driving lead generation and surpassing sales targets in sales development. With energy, adaptability, and a steadfast commitment to excellence, I consistently build strong client relationships and contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Inflight Supervisor
Qatar Airways
09.2023 - 11.2024
- Built strong relationships with passengers, identifying leads and driving a15% increase in premium sales through tailored recommendations
- Leveraged CRM tools to document interactions, enabling data-driven service and sales improvements
- Exceeded monthly sales targets by proactively cross-selling and up-selling in-flight products and services
- Trained team members on sales techniques and CRM management, improving team performance
- Resolved customer concerns effectively, showcasing negotiation and relationship-building skills
CABIN CREW
TATA SIA AIRLINES LIMITED
02.2022 - 09.2023
- Promoted premium services and upgrades, contributing to increased revenue through personalized recommendations
- Analyzed customer feedback to enhance service strategies and align with customer needs
- Built strong relationships with passengers, showcasing effective communication and sales skills
- Collaborated with teams to ensure seamless customer experiences and resolve issues efficiently
Internship
Le Meridien Jaipur Resort and Spa
- Current
- Sales Lead Generation: Improved sales pipeline by effectively handling customer inquiries and concerns under expert guidance
- Effective Communication: Worked with management to ensure clear, impact communication, strengthening client relationships
- Customer Service Excellence: Consistently received excellent customer feedback, acknowledged by multiple teams
- Skills Enhanced:
- Communication: Refined skills through professional interactions via emails, phone calls, and meetings
- Sales Presentation: Enhanced ability to present sales pitches and product information professionally
Education
BSC IN H&HA -
Institute Of Hotel Management
01.2022
Council for Indian School Certificate Examination - undefined
CISCE
01.2019
Council for Indian School Certificate Examination - undefined
CISCE
01.2018
Skills
- Communication Skill
- Customer Service
- Team Leader
- Crisis Management
- Conflict Resolution
- Time Management
- Sale and Upselling
- Market Research
Languages
English
Hindi
Punjabi
Hobbies and Interests
Sketching, Basketball, Reading, Volunteering
Timeline
Inflight Supervisor
Qatar Airways
09.2023 - 11.2024
CABIN CREW
TATA SIA AIRLINES LIMITED
02.2022 - 09.2023
Internship
Le Meridien Jaipur Resort and Spa
- Current
Council for Indian School Certificate Examination - undefined
CISCE
Council for Indian School Certificate Examination - undefined
CISCE
BSC IN H&HA -
Institute Of Hotel Management
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