Summary
Overview
Work History
Education
Skills
Certification
Timeline
VASTALA PRAVEENA

VASTALA PRAVEENA

Project lead
Hyderabad

Summary

Dynamic project management professional with a proven history of leading successful project deliveries and driving process improvements. Expertise in managing teams, ensuring quality, and collaborating effectively with clients to track KPIs and mentor team members, resulting in enhanced productivity. Recognized for developing and implementing quality assurance strategies that increased testing efficiency by 20% and significantly improved overall product performance. Prepared for a Project Lead role, with a solid track record in managing complex projects from inception to completion while fostering team collaboration and delivering impactful results.

Overview

13
13
years of professional experience
5
5
Certifications
2
2
Languages

Work History

Project Leader

EY
06.2023 - Current
  • Managed a team of 10-15 professionals, ensuring accuracy in KYC management, reconciliation, annual reporting, dividend processing, and IEPF activities. Implemented quality analysis frameworks to reduce errors by 0% and improve SLA adherence. Collaborated with clients to resolve escalations, ensuring high satisfaction, and compliance.
  • Collaborated with clients to resolve escalations, ensuring high satisfaction and compliance. Tracked KPIs and prepared daily/weekly/monthly reports for management review. Introduced process improvements that enhanced efficiency and reduced turnaround time. Supported new joiners with training and mentoring to improve productivity. Improved product quality and reduced defects by 0% through enhanced testing methodologies. Developed and implemented quality assurance strategies and processes, which increased testing efficiency by 20% and improved overall product performance.
  • Conducted regular quality audits and training sessions for team members to ensure adherence to company and regulatory standards. Collaborated with cross-functional teams to define product requirements and deliver high-quality solutions within project timelines.
  • Mentored junior team members, fostering professional growth and increasing overall team efficiency.
  • Partnered with project team members to identify and quickly address problems.

Team Manager

K Fin Technologies
05.2022 - 06.2023
  • Collaborate with various departments to integrate quality throughout the product lifecycle, and lead a team of quality professionals to inspire a culture of quality.
  • Include reviewing the MVR reports of the customers, and send the Adverse Decision Letter, non-renewal or renewal of policy, or cancellation decision, and review accident history and MVR reports state-wise, and send the ADL.
  • Include reviewing the MVR reports of the customers, and send the Adverse Decision Letter, non-renewal or renewal of policy, or cancellation decision, and review accident history and MVR reports state-wise, and send the ADL.
  • Currently processing in the MVR-OPR team, in which we review motor vehicle reports and review all accidents and convictions of the insured. Here, we check the risk characteristics that make a policy eligible or not for the next renewal, as per state manuals.
  • Underwriting ADL (Adverse Decision Letter) team. In this, we send a letter to the customer regarding the termination or cancellation of the policy for not meeting the guidelines as per state manuals. The vacancy foreclosure team receives requests from agents or mortgage companies to verify whether a home is vacant, occupied, or foreclosed.

Team Process Developer

Genpact
02.2013 - 05.2022
  • Collaborated with various departments to integrate quality throughout the product lifecycle and led a team of quality professionals to inspire a culture of quality. Included reviewing the MVR reports of customers and sending Adverse Decision Letters, non-renewal or renewal of policy, or cancellation decisions. Reviewed accident history and MVR reports state-wise and sent Adverse Decision Letters. Processed in the MVR-OPR team, reviewing Motor Vehicle Reports and risk characteristics to determine policy eligibility for renewal. Worked in the Underwriting ADL (Adverse Decision Letter) team, sending letters to customers regarding policy termination or cancellation. Worked in the Vacancy Foreclosure team, verifying the occupancy status of homes. Processed different types of requests in the Policy Change Home (PCH) process, including reviewing mortgage information and updating insured details. Handled the team in the manager's absence, assigning work and conducting process training to improve efficiency. Supported the team in clearing TAT volume and updating query trackers. Handled consolidation reports and team activities.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.

Education

MBA -

Sri Sai Jyothi Engineering College
05.2001 -

BCOM -

Pragathi Maha Vidyalaya Degree College, Hyderabad, India
05.2001 -

Higher Secondary -

Nava Chaitanya Junior College, Hyderabad, India
05.2001 -

Skills

Effective Communication

Certification

Project Management Professional (PMP) - Earned the Project Management Professional (PMP) certification from the Project Management Institute, demonstrating expertise in project management principles and best practices.

Timeline

Project Leader - EY
06.2023 - Current
Team Manager - K Fin Technologies
05.2022 - 06.2023
Team Process Developer - Genpact
02.2013 - 05.2022
Sri Sai Jyothi Engineering College - MBA,
05.2001 -
Pragathi Maha Vidyalaya Degree College - BCOM,
05.2001 -
Nava Chaitanya Junior College - Higher Secondary,
05.2001 -

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