VASTALA PRAVEENA
HYDERABAD,Telangana
Summary
Professional consultant with strong track record in delivering impactful solutions and driving business success. Adept at team collaboration and adapting to evolving needs, ensuring reliable and consistent results. Expertise in strategic planning, project management, and client relationship management. Known for analytical thinking, effective communication, and leadership skills. Multi-tasking Lead Consultant skilled in APM and well-learned in App Dynamics 365. A diverse professional pursuing an exciting position where honesty, agility and resourcefulness will be highly valued.
Overview
13
13
years of professional experience
6
6
Certifications
Work History
APM Lead Consultant
EY
06.2025 - Current
- Lead project teams: Handle a team size of 10 members, Supervise and guide project team members to ensure successful project delivery
- Application Performance Monitoring (APM): Implement and configure App Dynamics APM across enterprise applications to ensure end-to-end visibility and proactive issue detection.
- Dashboard & Health Rule Configuration: Design custom dashboards, health rules, alerts, and policies to monitor application KPI’s and improve performance insights.
- Performance Analysis & Troubleshooting: Analyze transaction snapshots, server metrics, logs, and flow maps to identify performance bottlenecks and provide optimization recommendations.
- Client Management: Act as the primary technical point of contact for clients, understand their monitoring requirements, and ensure App Dynamics solutions align with business needs.
- Solution Consulting: Provide advisory support on App Dynamics best practices, monitoring strategies, and performance optimization techniques.
- Business Analysis: Work with stakeholders to gather application architecture details, map business transactions, and design effective monitoring solutions.
- Change Management: Support change readiness by training users, driving adoption of App Dynamics dashboards, and integrating monitoring into operational workflows.
- Project Planning: Prepare implementation plans, timelines, and deployment strategies for App Dynamics on-boarding and enhancements.
- Client management: Serve as point of contact for clients, managing their expectations and ensuring their needs are met
- Consulting and Advisory
- Business analysis: Conduct business analysis to identify client needs and develop solutions.
- Change Management: Develop and implement change management strategies to ensure successful adoption of solutions.
APM Consultant
Kfin Technologies
HYDERABAD
05.2023 - 06.2025
- AppDynamics Team Lead - Roles & Responsibilities
- Lead, mentor, and motivate the App Dynamics monitoring team to ensure high-quality application performance management (APM) delivery.
- Review and validate application monitoring dashboards, alerts, and configurations to ensure they meet defined quality standards and business requirements.
- Define monitoring objectives, KPIs, and performance baselines while continuously improving APM strategies.
- Collaborate with cross-functional teams (DevOps, Infrastructure, Application Owners) to optimize monitoring setups, resolve performance issues, and enhance end-to-end application visibility.
- Conduct performance evaluations, provide structured feedback, and create skill-development plans for team members.
- Set clear goals and monitoring SLAs for the team and ensure alignment with organizational APM objectives.
- Foster a positive and collaborative working environment while effectively addressing team challenges or conflicts.
- Manage multiple application stakeholders and ensure high satisfaction with monitoring insights and performance reports.
- Act as the primary point of contact for critical performance incidents and stakeholder queries, addressing concerns proactively.
- Conduct requirements-gathering meetings with application owners and convert them into actionable monitoring configurations.
- Ensure SLA’s for incident response, alert management, and performance reporting are consistently achieved.
- Troubleshoot App Dynamics-related issues, including Agents, Controllers, Dashboards, and Health Rules, escalating to vendor support when necessary.
- Analyze complex application performance issues, identify root causes using App Dynamics tools, and drive optimization activities.
- Collaborate with technical teams to enhance application performance, scalability, and system stability using APM insights.
- Optimize monitoring workflows and automate repetitive tasks such as alert tuning, dashboard updates, and reporting.
- Track and analyze team performance using monitoring KPIs and analytics, ensuring continuous operational excellence.
- Implement APM best practices, monitoring standards, and SOPs across all supported applications.
- Continuously identify gaps in monitoring coverage and drive improvements for enhanced observability.
- Ensure compliance with organizational policies, audit requirements, and APM governance standards.
Team Process Developer
Genpact
HYDERABAD
02.2013 - 05.2023
- Collaborate with various departments to integrate quality throughout the product lifecycle and lead a team of quality professionals to inspire a culture of quality.
- Include reviewing the MVR reports of the customers and send Adverse Decision Letter, non-renewal or renewal of policy or cancellation decision and review accident history and MVR reports state wise and send ADL.
- Currently processing in MVR-OPR team, in which we review Motor vehicle report and review all accidents and convictions of insured. Here we check risk characteristics which make policy eligible or not for next renewal as per state manuals.
- Under-Writing ADL (Adverse Decision Letter) team. In this we send letter to the customer of terminating or cancelling the policy for not meeting the guidelines as per State manuals.
- Vacancy foreclosure team in this we receive request from agent or mortgage, to verify whether home is vacant or occupied or foreclosed
- Worked for one more process PCH (Policy Change Home) Here we process different types of requests like reviewing mortgage information which includes mortgage address, loan number - changing of address and name of the insured and other changes to the home policy.
- Handling the team in absence of manager and assigning work to the team members.
- Processing transactional work within specified deadlines with the highest level of quality.
- Conducting process training to the associates to improve efficiency.
- Supporting team in clearing TAT volume.
- Working and coordinating with different teams and conducting sessions to help associates understand and connect with their daily work type
- Supported team in clearing queries and updating them in query tracker for the business SME advice if applicable.
- Handling consolidation reports and updating them in daily dashboards
- Scheduling team members one on one with managers.
- Closing of I-performance by the team and conducting other team activities.
Education
MBA - Finance
Sri Sai Jyothi Engineering College
B.COM - undefined
Pragathi Maha Vidyalaya Degree College
Higher Secondary - undefined
Nava Chaitanya Junior College
Secondary education - undefined
Holy Trinity High School
Skills
Effective Communication
Evaluation
Proficient in prioritizing tasks
Decision making
Leadership
Project execution management
Strategic planning
Employee training
Negotiating
Collaborative teamwork
Certification
Lean Trained and tested with four-star certification
Extracurricular Activities
Participated in Many CSR (Corporate Social Responsibility) activities Under HR Spoc conducted Friday fun activities Initiated Women's Day celebrations
Timeline
APM Lead Consultant
EY
06.2025 - Current
APM Consultant
Kfin Technologies
05.2023 - 06.2025
Team Process Developer
Genpact
02.2013 - 05.2023
B.COM - undefined
Pragathi Maha Vidyalaya Degree College
Higher Secondary - undefined
Nava Chaitanya Junior College
Secondary education - undefined
Holy Trinity High School
MBA - Finance
Sri Sai Jyothi Engineering College