Vasu Verma
Operation Manager
Lucknow
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
13
13
years of professional experience
Work History
Store Manager
BlinkitCommercePrivateLimited
Lucknow, Uttar Pradesh
08.2024 - Current
- Coordinated daily operations of a dark store, utilizing inventory management systems and logistical tools to ensure order accuracy and fulfilment.
- Oversaw a team of pickers, packers, and delivery partners across various shifts to optimize workflow efficiency.
- Facilitated effective communication among team members to enhance collaboration, and productivity.
- Ensured adherence to hygiene, temperature, and food safety standards in compliance with SOPs.
- Monitored stock levels and coordinated replenishment with central supply, and vendors to ensure optimal inventory management.
- Conducted regular cycle counts and audits to maintain the accuracy of stock management.
- Generated daily performance reports to enhance operational accuracy and decision making.
- Resolved delivery issues, customer complaints, and app errors through proactive collaboration with the central support team.
- Spearheaded the development of a talent acquisition programme for data science staff.
- Assisted in implementing an inventory control system.
- Conducted regular audits of inventory.
- Supported proper storage and handling of store inventory.
- Maintained clean, safe working environments to eliminate accident risks.
- Develop strategic long-term plans to support company goals, and enhance opportunities for expanding shift courses.
- Oversee management of telecommunications, information, and technology to ensure seamless operations and robust security protocols.
Dispatch Manager
RozanaRuralCommercePrivateLimited
New Delhi, New Delhi
04.2022 - 08.2024
- Assisted with quality checks during dispatch operations.
- Supported efforts to reconcile product discrepancies, to uphold operational standards.
- Facilitated tracking of outbound shipments, and aided in the generation of picking lists for effective distribution.
- Oversaw order tracking and management using WMS, OMS, and Shipsy to enhance operational efficiency.
- Oversaw daily operations of the transportation and logistics department to ensure efficiency and reliability.
- Assisted in planning and coordinating the movement of goods and services.
- Supported the management of resources, including staff and vehicles.
- Ensured timely and efficient delivery of orders.
- Analyzed operational performance metrics to deliver comprehensive monthly reports for senior management.
- Optimized supply chain management processes within e-commerce warehouse operations to enhance efficiency and responsiveness.
- Oversaw management and planning of projection reports for future reference.
- Collaborated with team members to achieve target results.
- Developed team communications and information for meetings.
- Established a performance management system to track and reward dispatcher performance.
- Led a team of dispatchers to achieve a 99% customer satisfaction rating.
Hub Manager
DelightfulGourmentPvt.Ltd.(Licious)
New Delhi, New Delhi
12.2016 - 03.2022
- Developed and executed a comprehensive supply chain strategy to optimise efficiency and reduce costs.
- Facilitate efficient dispatch of materials while ensuring accurate record maintenance.
- Convert demand into orders by accurately identifying sales requirements, and ensuring customer satisfaction.
- Optimise inventory management to ensure seamless production processes.
- Coordinate and optimise transport and freight forwarding partnerships to guarantee secure, punctual deliveries, free from damages.
- Directed regional IT team collaboration in Asia to proactively address IT and AS400 ERP-related challenges.
- Assisted in preparing daily stock reports, sales reports, collection reports, and pending orders.
- Supported monthly sales analysis, sales forecasts, and stock reconciliation.
- Maintained minimum inventory levels.
- Achieved service time and quality targets.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Appoint department heads or managers and assign or delegate responsibilities to them.
Account Executive
RoyalEnfieldMotors
Chennai, Tamil Nadu
04.2013 - 11.2016
- Oversaw comprehensive management of all facets of accounting.
- Assisted in processing transactions related to purchases, sales, payroll, revenue, and taxation.
- Supported teams in managing financial records and documentation accurately.
- Facilitated communication regarding transaction inquiries and resolutions.
- Oversee financial accounting, optimise product costing, and manage receivables and payables, while preparing ledger books, conducting bank reconciliations, and finalising accounts.
- Oversaw the preparation and maintenance of the accounting system and financial records.
- Coordinated banking operations and established effective relationships with banks and financial institutions to optimise term loan, and working capital loan facilities.
- Identified issues, analysed information and provided solutions to problems.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Promoted a safe working environment by implementing regulatory standards, policies and guidelines.
- Managed complaints with calm, clear communication and problem-solving.
- Exceeded sales targets by 125% through effective relationship building and strategic account management.
Education
MBA -
Sikkim Manipal University
Gangtok, Sikkim 04.2001 -
B.Com -
S.D.DgreeCollage
Muzaffarnagar, Uttar Pradesh08-2012
12th Matrix - undefined
S.DInterCollage
Muzaffarnagar, Uttar Pradesh03-2009
10th Matrix - undefined
S.DInterCollage
Muzaffarnagar, Uttar Pradesh03-2007
Skills
Team Leadership
Problem Solving
Hiring and Training
Retail operations management
Supply chain management
Warehouse management
Team Building
Store operations
Shift scheduling
Operations management
Friendly and positive
Inventory management
Timeline
Store Manager
BlinkitCommercePrivateLimited
08.2024 - Current
Dispatch Manager
RozanaRuralCommercePrivateLimited
04.2022 - 08.2024
Hub Manager
DelightfulGourmentPvt.Ltd.(Licious)
12.2016 - 03.2022
Account Executive
RoyalEnfieldMotors
04.2013 - 11.2016
MBA -
Sikkim Manipal University
04.2001 -
12th Matrix - undefined
S.DInterCollage
10th Matrix - undefined
S.DInterCollage
B.Com -
S.D.DgreeCollage