Vasudev Gupta
Senior Product Manager
Noida
Summary
Dedicated and Result Oriented Team Leader with 8+ years of exceptional management performance. Offering strong administrative and cross-functional collaboration skills to provide teams with support and guidance to surpass expectations. Blend technology skills with extensive Agile/Scrum experience, a marketing orientation and analytical abilities to evolve product strategy.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Senior Manager
Tata Communications
New Delhi
03.2022 - Current
- Leading Team of Product Managers and driving Product Realization for Enterprise and Wholesale Voice Business
- Served as primary interface between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
- Worked closely with other departments to better understand product features and develop appropriate training materials.
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Defining Product Roadmap and Product Strategy
- Designed New Pricing Models for Inbound and Outbound Services to attack competitive prices offered by competitors
- Launched India VNO Services, VNO is a strategic initiative of Tata Communications to sell domestic calling with cloud solution embedded with UC offering to Large Enterprises.
- Recommended and implemented successful strategies to maximize revenue.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Developed proposals and presentations for internal and external audiences.
Senior Product Management Specialist
Tata Communications
New Delhi
10.2018 - 02.2022
- Successfully Automated the manual OSS/BSS Order Journey for all the Products/Services under Global SIP Connect Portfolio. Resulting in reduction of Order Processing time from couple of weeks to few minutes
- Lead the Key Strategic Initiative for Launching Domestic Voice
- Define Product Concept Note, BRD, Roadmaps for multiple Product Launch and Expansion
- Onboarded Partners like CISCO, Avaya, MSFT, etc by exposing Public API for ordering via their own portals
- Have Defined Automated Billing Solutions for multiple Partners/Re-sellers to Bill their end customers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to senior management.
- Exceeded goals through effective task prioritization and great work ethic.
Technical Lead/Scrum Master Global IT Delivery
Tata Communications
Pune
11.2016 - 10.2018
- Delivered Complex Projects involving more than 15 Cross Functional Teams and CPEX size of 2 M USD
- Awarded multiple times for delivering projects on/before schedule with net savings in cost.
- Tracking, Monitoring and Controlling of all project related task throughout the execution cycle
- Recognized as specialized Program Manager for Disaster Management skills
- Organizing SCRUM ceremonies like Backlog Grooming, Daily, Standup, Sprint Review, Retrospectives for all the initiatives
- Reporting Project Updates to Senior Management and Vertical Heads.
- Improved systems with addition of new features and infrastructure.
- Investigated system issues and implemented resolutions to reduce downtime.
- Advised management, business and technical staff on solutions using specific domains or technology.
Product Owner
Teramatrix Technologies
06.2014 - 11.2016
- Teramatrix Technologies is a Product base company and used to be in IOT based product, their Product Name was X-Fusion with capability of extracting Data and present it in the form of KPI's and Dashboards.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Conducting Product Demos with Large Enterprise Customers
- Understanding requirements from Enterprise Customers and defining them into Product Requirements
- Defining Product Backlog and User Story Prioritization for Development Team
- Product Demo and communicating the RFS Status
- E-E Ownership for customer Accounts with Customer Centric attitude to gain customer confidence and trust.
Education
EPGDIB(MBA-IB) - International Business
Indian Institute of Foreign Trade(IIFT)
New Delhi 08.2019 - 02.2021
Bachelor of Technology - CSE -
LNMIIT
Jaipur 07.2010 - 06.2014
Skills
Prioritization Skills
Design ThinkingAgile/Scrum MethodologiesRequirement Gathering & AnalysisTechnical OSS/BSS DesignLeadership
Stakeholder ManagementProduct Lifecycle ManagementGo-To-Market Launch PlansMarket and Competitor AnalysisProgram ManagementCost Benefit AnalysisConflict ManagementUser Experience Best Practices
Time Management
Critical Thinking
Certification
CSM - Certified Scrum Master (Scrum Alliance)
Accomplishments
- Achieved better Go To Market Time by introducing 1-3-30 framework.
- Successfully launched multiple Pricing Models and new voice service in global market.
- Collaborated with more than 20 cross functional teams in the development of India Voice Services(VNO-India) initiative.
- Achieved better customer experience and minimized ordering cycle by introducing customer facing API's, resulting in order delivery time from couple of weeks to couple of minutes.
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Timeline
Senior Manager
Tata Communications
03.2022 - Current
EPGDIB(MBA-IB) - International Business
Indian Institute of Foreign Trade(IIFT)
08.2019 - 02.2021
Senior Product Management Specialist
Tata Communications
10.2018 - 02.2022
Technical Lead/Scrum Master Global IT Delivery
Tata Communications
11.2016 - 10.2018
Product Owner
Teramatrix Technologies
06.2014 - 11.2016
Bachelor of Technology - CSE -
LNMIIT
07.2010 - 06.2014