Vasudevan V
Salem
Summary
Personable and dedicated Customer Service Representative with extensive experience in aviation industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
IndiGo airlines
Bangalore
06.2014 - 07.2016
Worked in passengers check in counters,
Arrivals, Baggage make up,Ramp etc
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Customer Service Representative
Air India sats
New Delhi
11.2010 - 06.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Master of Arts - English Language And Literature
Annamalai University
Chidambaram 05-2016
Bachelor of Arts - English Language And Literature
Annamalai University
Chidambaram 05-2007
Some College (No Degree) - Aviation, Hospitality And Travel Management
Frankfinn Institute of Airhostess Training
Jayanagar Bangalore 04-2007
Skills
- Positive and Professional
- Coordination
- Problem-Solving Abilities
Languages
Tamil
First Language
English
Advanced
C1
Hindi
Beginner
A1
Timeline
Customer Service Representative
IndiGo airlines
06.2014 - 07.2016
Customer Service Representative
Air India sats
11.2010 - 06.2014
Master of Arts - English Language And Literature
Annamalai University
Bachelor of Arts - English Language And Literature
Annamalai University
Some College (No Degree) - Aviation, Hospitality And Travel Management
Frankfinn Institute of Airhostess Training
Similar Profiles
RAHUL THANKARAJANRAHUL THANKARAJAN
Senior Aircraft Technician at INDIGO AIRLINESSenior Aircraft Technician at INDIGO AIRLINES
Manisha GuptaManisha Gupta
Lead Cabin Attendant at Indigo AirlinesLead Cabin Attendant at Indigo Airlines
Nithin L LNithin L L
Airport Operations and Customs Executive at Indigo AirlinesAirport Operations and Customs Executive at Indigo Airlines
VYKANTH SVYKANTH S
SENIOR AIRCRAFT TECHNICIAN at INDIGO AIRLINESSENIOR AIRCRAFT TECHNICIAN at INDIGO AIRLINES
Senthilkumar GSenthilkumar G
Software Developer at Siemens HealthineersSoftware Developer at Siemens Healthineers