Entra (Azure Active Directory)
VASUDHA EVRS
Assistant Consultant
Hyderabad,Telangana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Assistant Consultant
Tata Consultancy Services Ltd.
07.2015 - Current
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Assisted clients in achieving cost savings through process improvements and resource optimization initiatives.
- Mentored junior team members, contributing to their professional growth and development within the company.
- Served as point of contact for clients regarding follow-up, meeting scheduling, and responses to questions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Conducted regular reviews of operations and identified areas for improvement.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
Service Support Representative
Unisys India Pvt Ltd.
01.2012 - 12.2014
- Worked on Active Directory which includes creation of accounts, security group and provisioning of group policies
- Access Management, resolving hardware & network related issues
- Manage Crisis and potentially high impact incidents as a single point of contact
- Provide on-call support to On-site Dispatch Technicians in terms of connectivity checks, issue inputs and possible resolution.
Education
B.Tech. (Electrical & Electronics Engineering) -
JNTU
Hyderabad, IndiaSkills
Effective Communication
undefinedCertification
ITIL V-4 Foundation, PeopleCert, 2024
Software
Windows 365
Intune
SCCM
VDI
Active Directory
Office 365
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balancePersonal development programsPaid time offFlexible work hoursTimeline
Assistant Consultant
Tata Consultancy Services Ltd.
07.2015 - Current
Service Support Representative
Unisys India Pvt Ltd.
01.2012 - 12.2014
B.Tech. (Electrical & Electronics Engineering) -
JNTU
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