Vasundhara M

Part of Amazon Business Customers Team

• Collaborated with project managers in designing and developing new web app for Amazon Business Your Orders page (Mobile Experience) to move from existing deprecated stack to horizonte stack.
• Presented new design in implementing components in customer service agents tool which reduced maintenance, cost and increased team ownership.
• Collaborated with multiple teams in implementing routing customer service agents to various helper tools.
• Mitigated and root caused customer impact issues which involves modifying and scaling services.
• Mentored a software developer intern and onboarded team members to various platforms and services.

Part of Seller Central Team

• Designed and implemented IDR initiative which enforces sellers who upload late invoices to be scrutinized.
• Developed website (included AWS cloud front, lambda, API gateway etc) which acted as internal debugging tool.
• Created API to chunk process large backfilled S3 files and update in dynamo db during brexit initiative.

• Developed service(included AWS lambda, S3, SQS, SNS, IAM etc) for client team which assists them in translating large S3 files into different languages using a translator service.
• Developed proof of concept for STEP programme using AWS step functions.