VASUNRAJ KANNAN
SAYALGUDI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality Engineer position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer-quality-representative
ASHOKLEYLAND FOUNDRY DIVISION
04.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
Installation Engineer - Quality
Kamai Elevators
08.2022 - 04.2023
- Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Evaluated final product's overall performance, reliability and safety.
- Communicated project requirements and areas for improvement in design review meetings.
Education
BE - Mechanical Engineering
Chendu College of Engineering And Technology
Maduranthagam, Chengelpet09.2023
Skills
- Paperwork Processing
- Customer Support
- Records Management
- Performance Improvement
- Staff Training
- Cross-Functional Team Development
- Lead Prospecting
- Customer Relations
- [Type] Marketing
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Elementary (A2)
Certification
- Certified Installation engineer-Quality, Kami Elevators - August'22 - April'23
- CNC programming Training - 45 Days
Timeline
Customer-quality-representative
ASHOKLEYLAND FOUNDRY DIVISION
04.2023 - Current
Installation Engineer - Quality
Kamai Elevators
08.2022 - 04.2023
BE - Mechanical Engineering
Chendu College of Engineering And Technology
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