Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Binary Lifestyle Pvt. Ltd. ( All Automatic )
Ahmedabad
04.2021 - Current
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Developed organizational structure to outline and direct rules, roles and responsibilities.
Conducted weekly team meetings to motivate team members, address concerns and questions, plan improvements and evaluate progress toward goals.
Configure all devices installed to their optimal settings.
Thoroughly test and force-fail all systems for quality control purposes both in-house and on-site.
Open service tickets with manufacturers, and troubleshoot with manufacturers while on site via phone.
Communicate with service department personnel on system settings and conditions upon completion of system commissioning.
Perform service calls at the discretion of company management.
Communicate via Email and phone with Lead installers as to conditions with the systems or troubleshooting practices performed.
Tech Support Engineer
Binary Lifestyle Pvt. Ltd. (All Automatic)
Ahmedabad
08.2020 - 03.2021
Installed and fixed HD displays and projectors and setup of surround sound receivers , sources and speakers.
Programmed Universal remote control with proper demonstration.
Setup IP based system integration ( CCTV, Home Automation, Remote Access, LAN setup ).
Mechanically assembled TV and Projectors mounts, racks and equipment.
Executed field service to install AV system with interface to clients and Project engineers.
Installed and programmed lightning control to home works, radio RA.
Distributed audio and video to multiroom.
Fixed home automation, intercom, cable, structured wiring and central vacuum.
Maintained and organized AV equipment in store room's.
Education
Bachelor of Engineering - Electrical Engineering
Gujarat Technological University
Ahmedabad
08.2016 - 08.2020
Skills
Ability to install custom Audio Video and telecom and data
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Timeline
Assistant Manager
Binary Lifestyle Pvt. Ltd. ( All Automatic )
04.2021 - Current
Tech Support Engineer
Binary Lifestyle Pvt. Ltd. (All Automatic)
08.2020 - 03.2021
Bachelor of Engineering - Electrical Engineering
Gujarat Technological University
08.2016 - 08.2020
Hobbies
Outdoor Sports Activity.
Reading.
Cooking.
Travelling.
Hobbies
Outdoor Sports Activity.
Reading.
Cooking.
Travelling.
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