Vatsana Boon
Fort Wayne
Summary
Operations associate with expertise in process optimization and team communication. Demonstrated ability to enhance operational efficiency and implement training programs that boost performance. Proven track record of achieving measurable improvements in workflow and productivity.
Overview
19
19
years of professional experience
Work History
Operations Associate II
Bae Systems Inc.
Fort Wayne
01.2019 - Current
- Analyzed data to identify trends in operational efficiency and proposed actionable improvements.
- Collaborated with team members to streamline processes and align on operational goals.
- Improved cross-department communication to facilitate better project coordination.
- Participated in team meetings focused on identifying opportunities for process optimization.
- Maintained positive working relationship with fellow staff and management.
- Assisted in training new staff on operational procedures and safety protocols.
Shipping Clerk
Vera Bradley
Fort Wayne
12.2012 - 07.2018
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Coordinated with customers on delivery dates and times to meet customer requirements.
- Monitored merchandise received and shipped from facility in computer system.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Facilitated clear communication among team members to ensure smooth shipping operations and timely deliveries.
Shipping Clerk
Vera Bradley
Fort Wayne
07.2012 - 12.2012
- Picked items accurately for customer orders to ensure timely fulfillment.
Documentation Clerk
Anacomp
Chantilly
10.2007 - 09.2009
- Verified accuracy and integrity of supplied data against established standards.
- Streamlined document flow through effective organization, planning, and multitasking.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Inspected and proofread documents to check accuracy.
- Collaborated with team members to resolve discrepancies between document versions.
- Organized and maintained documentation for client projects and internal processes.
- Processed incoming documents and ensured accurate data entry into company systems.
- Facilitated retrieval of information from archival files and digital storage for team access.
Documentation Clerk
Telesec Corestaff
Fairfax
12.2006 - 08.2007
- Responsibilities Responsible for daily certification of Simple, ARM, Balloon, Interest only and MIDA Net notes for client funding. Provided database management requiring 100% quality control for paid off loans before sending to clients. Assisted with customer care line. Worked with Freddie Mac Staff as back up on special projects.
- Organized and maintained accurate documentation for client projects.
- Processed incoming documents using electronic filing systems.
- Collaborated with team members to streamline documentation procedures.
Education
General Studies
University of Saint Francis
Fort Wayne08-1997
High School Diploma -
South Side High School
Fort Wayne,indiana06-1996
Skills
- Process optimization
- Operational efficiency
- Documentation accuracy
- Safety protocol training
- Cross-department collaboration
- Team communication
- Attention to detail
Languages
Thai
Full Professional
lao
Full Professional
Affiliations
volunteer at my temple lao community of fort wayne
Timeline
Operations Associate II
Bae Systems Inc.
01.2019 - Current
Shipping Clerk
Vera Bradley
12.2012 - 07.2018
Shipping Clerk
Vera Bradley
07.2012 - 12.2012
Documentation Clerk
Anacomp
10.2007 - 09.2009
Documentation Clerk
Telesec Corestaff
12.2006 - 08.2007
General Studies
University of Saint Francis
High School Diploma -
South Side High School