Accomplished Delivery Manager specializing in SAP solutions, data analytics, and financial transformation. Demonstrated ability to manage intricate projects while prioritizing customer satisfaction and process optimization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Manager
TCS
Chennai
10.2022 - Current
Currently heading AMS - FIT, SAP Finance Transformation Support Project.
Involved in supporting other Finance Platform related deliverables, new RFPs, Resourcing requirements of Ahold Delhaize Account.
Previously, I was supporting AMS for Walgreens Boots Alliance (WBA).
Client Name: Ahold Delhaize, US / Netherlands & Belgium
Service Delivery Manager
Tech Mahindra Limited
Mumbai
10.2019 - 09.2022
Managed SAP S/4 HANA implementation 1709 for Indian ports via Indian Ports Association.
Supported service delivery processes to enhance customer satisfaction and efficiency.
Assisted in managing service requests and client communications effectively.
Collaborated with teams to ensure timely issue resolution and support.
Supported AMS assignment for Australia-based client Super Retail Group.
Senior Project Manager
KPIT
04.2017 - 08.2018
Contributed as a Project Manager for Quick Heal SAP S/4 HANA Implementation.
This is a Green Field SAP Implementation by integrating Quick Heal’s Legacy systems into SAP HANA.