Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Timeline
Generic

Vedang Tatiya

Pune

Summary

Dynamic Operations Technician II with a proven track record at TSYS India, excelling in mainframe architecture and job scheduling. Spearheaded a late job analysis system, enhancing performance and SLA adherence. A collaborative problem-solver, adept at troubleshooting and driving process improvements, ensuring operational excellence in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Operations Technician II

TSYS India - Global Payments
Pune
07.2022 - Current
  • Supervising and managing mainframe batch job streams to ensure smooth execution of daily production workloads and compliance with SLAs.
  • Monitoring job streams via CA7, identifying job exceptions, and managing incidents.
  • Addressing L1 and L2 abend jobs according to documented procedures for timely resolution.
  • Participating in incident management bridge calls and coordinating with priority support teams to resolve critical issues.
  • Executing Pre and Post-IPL activities during maintenance windows to ensure systems are operational post-maintenance.
  • Collaborating with MVS, JES2, ISPF, and IPL to maintain system stability and job flow efficiency.
  • Conducting regular SLA/SLO wellness checks and producing daily status reports.
  • Implemented a late job analysis system that reduced batch processing delays by 20%, enhancing system performance and SLA adherence.
  • Led the resolution of critical incidents causing revenue-impacting delays, ensuring timely completion of batch jobs.

Sr. Research Analyst

Flexisales Marketing Pvt Ltd.
Pune
01.2020 - 06.2022
  • Good knowledge of primary research and hands on experience in using online research tools like Linkedin, Zoominfo, Manta, Hoovers.
  • Knowledge and experience with B2B Database and Direct Marketing CRM practices.
  • Ability to manage multiple campaign requirements in the stipulated time.
  • Prepared and distributed daily and weekly reports to clients and stakeholders on system status and critical updates.
  • Created and maintained knowledge documents to facilitate troubleshooting and training.
  • Resolved recurring incidents through root cause analysis (RCA), eliminating over 15% of recurring errors.
  • Introduced process improvements presentation, leading to a 10% reduction in processing time and better system resource utilization.

Education

LLB -

Rashtrasant Tukdoji Maharaj University
Nagpur
01.2018

HSC -

Sant Gadge Baba Amravati University
Gurukul
01.2012

SSC -

Lions Dnyanpeeth School
Khamgon
01.2010

Skills

  • Mainframe Architecture
  • Software Development
  • Job Scheduling
  • Data Analysis
  • Business Intelligence
  • Database Management
  • Performance Monitoring
  • Backup and Recovery
  • Security and Compliance
  • Scripting and Automation
  • Troubleshooting / Root Cause Analysis
  • IBM Mainframe
  • TSO
  • ISPF
  • CA7
  • CA11
  • Tivoli
  • OMEGAMON
  • SDSF
  • Sterling
  • Gateways
  • Endeavor
  • IBM Control Centre
  • Control-M
  • COSMO
  • TotemPoles
  • NDM-Connect
  • Direct
  • SPUFI
  • SQL
  • DB2
  • JCL
  • COBOL
  • COBOL DB2
  • VSAM
  • CICS
  • REXX
  • ICD
  • JIRA
  • ServiceNow
  • BMC Remedy
  • Leadership
  • Time Management
  • Problem-solving
  • Communicator
  • Collaborator
  • Team Player

Languages

  • English
  • Hindi
  • Marathi

Personal Information

Date of Birth: 07/07/94

Timeline

Operations Technician II

TSYS India - Global Payments
07.2022 - Current

Sr. Research Analyst

Flexisales Marketing Pvt Ltd.
01.2020 - 06.2022

LLB -

Rashtrasant Tukdoji Maharaj University

HSC -

Sant Gadge Baba Amravati University

SSC -

Lions Dnyanpeeth School

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Vedang Tatiya