Vedant Gupta
Sydney
Summary
Experienced retail operations and management professional with 7+ years in dynamic, customer-centric environments at leading global brands, including Decathlon and Nike. Proven track record in driving operational efficiency, stock accuracy, and consultative sales through strategic analysis and team coaching. Skilled in identifying actionable insights from data to improve product performance and align inventory with demand, utilizing tools like SAP to streamline stock management and optimize the customer experience. Recognized for a solutions-oriented approach, empathy-driven sales techniques, and a commitment to elevating customer satisfaction. Agile and adaptable, with strong analytical skills and a passion for creating impactful digital and in-store campaigns that drive client success and sales growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Nike Australia (Retail Prodigy Group)
Sydney
10.2022 - Current
- Delivered consultative selling to enhance customer satisfaction, leveraging in-depth knowledge of seasonal products and visual merchandising to align with customer needs, resulting in a measurable uplift in customer engagement and repeat business.
- Collaborated with Area and Operations Head Coaches to develop data-driven floor plans and optimize stock flow based on product performance, using analytics to identify high-performing items and ensure accurate stock replenishment.
- Conducted cycle counts and RFID stocktakes, analyzing discrepancies to ensure inventory alignment with demand trends, enhancing the efficiency and effectiveness of back-of-house operations.
- Demonstrated adaptability and quick problem-solving in a dynamic retail environment, adjusting floor layouts and stock levels to meet shifting customer demands and optimize visual merchandising.
Senior Retail Manager
Decathlon Sports India
New Delhi
07.2017 - 05.2022
- Utilized analytical tools like SAP to conduct in-depth analysis of stock flow, inventory turnover, and product performance, identifying insights to optimize inventory allocation and enhance customer experience.
- Fostered a solutions-oriented environment, prioritizing customer satisfaction and proactively identifying product opportunities that align with customer feedback and demand insights.
- Achieved consistent revenue targets by identifying and implementing strategic marketing and product initiatives, leveraging a comprehensive 52-week commercial plan to optimize advertising and in-store promotions across multiple departments.
- Demonstrated adaptability by working across varied product categories, analyzing data trends to identify best-performing items, and quickly implementing changes to maintain stock accuracy and product visibility.
- Provided consultative support to store teams, mentoring staff on customer empathy and sales strategies to elevate the overall customer experience and drive product adoption for high-demand items.
- Received advanced training in leadership and consultative coaching, applying these skills to train and guide store associates, fostering a customer-first approach and a strong focus on team performance.
Education
Master of Business - International Business Management And Marketing
University of Queensland
Brisbane, Australia07-2024
Bachelor of Commerce - Business Administration And Management
University of Delhi
India05-2019
Skills
- Budget assistance
- Microsoft Office expertise
- Financial Management
- Cost Control
- Project Management
- Consulting
- Business Administration
- Auditing (SQL)
- Data analysis
- Customer Relationship Management (CRM)
- Business development understanding
- performance marketing
Certification
- Fundamentals of Leadership (Decathlon Exchange France)
- Fundamentals of Human Coaching (Decathlon Exchange France)
- Human Resource Management (Decathlon Exchange France)
Affiliations
- Innovation and Entrepreneurship Society, University of Queensland: Active member in a dynamic environment focused on fostering entrepreneurial skills, participating in multiple events and startup initiatives. Engaged in collaborative projects, enhancing skills in problem-solving, innovation, and business strategy.
- Decathlon Exchange France: Completed an immersive training program in France focused on advanced leadership skills and the product manufacturing process, gaining insights into global retail and operational best practices.
Hobbies and Interests
- Sports
- Start Ups and Investments
- Travelling
- Aviation
- Music
References
References available upon request.
Timeline
Assistant Manager
Nike Australia (Retail Prodigy Group)
10.2022 - Current
Senior Retail Manager
Decathlon Sports India
07.2017 - 05.2022
Master of Business - International Business Management And Marketing
University of Queensland
Bachelor of Commerce - Business Administration And Management
University of Delhi
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