Human Resource professional with over 5 years of experience in operational management, payroll processing, and stakeholder engagement. Currently seeking new opportunities across India, with flexibility for relocation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Tech Mahindra
Melbourne
04.2024 - 04.2025
Conceptualized an immersive training program incorporating personalized coaching sessions, resulting in a decrease of 200 seconds in average handling time and enhanced team performance.
Spearheaded the buddy referral program, personally interviewing 50+ candidates and providing detailed feedback to hiring managers, contributing to a 20% increase in successful hires from referrals.
Piloted a new coaching strategy, implementing weekly one-on-ones that empowered each of the 20 teams to meet individual goals and collectively exceed all 7 monthly KPI targets and achieving best customer resolution scores for 2 consecutive quarters.
Partnered with quality assurance team to ensure 100% compliance rates.
Payroll Coordinator
InFinance Solutions
Melbourne
01.2023 - 03.2024
Administered bi-weekly and monthly payroll for 20+ small businesses, encompassing superannuation and leave calculations, while upholding 100% accuracy in payments and ATO compliance, eliminating late payment penalties.
Oversaw financial reconciliations and produced reports with 98% accuracy.
Delivered comprehensive QuickBooks workshops and facilitated data migration for 20+ businesses, resulting in accurate financial record keeping and minimized disruption during software transitions; observed 99% data accuracy.
Team Supervisor
MilkRun
Melbourne
02.2022 - 05.2023
Promoted from warehouse team member after three months, and was awarded Employee of the Month three times.
Spearheaded the design and rollout of mentorship programs for new staff; elevated team performance by 30%, while simultaneously decreasing operational errors by 25% within the first quarter.
Strengthened customer relationships through teamwork and quick issue resolution.
Revamped recruitment processes through implementing skills-based evaluation tests, decreased time-to-hire by 20%, and ensured alignment with company culture and objectives.
Human Resources Coordinator
Starboard Consulting
Visakhapatnam
08.2014 - 05.2018
Developed employee recognition initiatives, fostering a positive work environment.
Secured competitive bids from five insurance brokers through persistent negotiation, and reduced employee benefits costs by 10%, ensuring comprehensive coverage and high employee satisfaction.
Diagnosed key morale detractors via employee engagement surveys, and forged data-driven action plans that directly addressed concerns raised by 75% of staff, fostering a more positive atmosphere.
Spearheaded the creation and distribution of bi-weekly internal newsletters to keep over 100 employees informed on company updates; maintained a 95% employee readership rate, demonstrating effective communication.
Streamlined onboarding process with a detailed FAQ resource, cutting down new hire training time by 15 hours, and improving employee satisfaction scores by 30% within 3 months.
Organized office events and meetings for reporting managers.
Education
Post Graduate Diploma - Human Resources Management
Product Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USAProduct Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USA