Trainee Implementation Consultant
- Led business requirement gathering, fit-gap analysis, and solution design workshops, documenting 100+ requirements in JIRA to align customer needs with product capabilities
- Configured Innovapptive's RACE Engine and assisted in SAP PM backend configurations, ensuring seamless integration for more than three SAP-integrated mobile applications
- Developed 20+ functional specifications, designed 100+ test scenarios, and executed 200+ test cases across EWT, FUT, SIT, and UAT, ensuring a 95%+ test pass rate, and smooth implementation
- Triaged and resolved 100+ critical bugs, collaborated with developers, testers, and consultants, and optimized deployment strategies, contributing to 2+ successful go-lives
- Conducted 10+ customer demos, end-user training sessions, and provided hypercare support, driving a 30%+ increase in user adoption, and ensuring a seamless transition to production.