Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Disclaimer
Area Of Expertise
Timeline
Vedhavalle S

Vedhavalle S

Chennai

Summary

To lengthen my thoughts and approach in the domain where I can enroll myself as a competitor with technology to learn new things for the growth and stability of my career.

Banking operations and Analyst with 11 Years of experience in Branch relationship, Operations and Analyst. Easily collaborate with interlinked teams with the flexibility to adopt organizational changes on accomplishing the goal.

Overview

14
14
years of professional experience

Work History

Senior Manager – Branch Relationship Manager

IDFC FIRST BANK
03.2022 - Current
  • Managing 80% of the book size handled by Branch RM
  • Proficient in meeting with corporate clients, listening to their needs and goals, and proposing recommendations on financial goals, assisting clients with services and products such as Loans, Cash management, Bank accounts, Interest Rate swaps, letters of credit, foreign exchange, insurance, Mutual funds and others etc
  • Developed New to bank business relationships as well as cross-marketing of services to existing business clients and annual revenues
  • Tracked all deposits and approved clients loans and line of credit requests
  • Provided client support as needed and worked to resolve client matters
  • Performed periodic internal audits of banking procedures
  • Analyzed market trends and used data to set office goals
  • Verified information on loan applications prior to making a decision on approval
  • Ensured efficient branch operations
  • Identifying New to bank -Current account /Savings account opening clients and meeting face to face and collecting the Highest IP cheque value of 2CR
  • Handling NRI Clients and supporting them on the daily transaction and Forex transaction with best discounts on the Remittance Inward/Outward
  • Opening Privileged savings Account for the High potential clients and providing privileged services of the bank
  • Identifying the customers intend to send money abroad to his family members, accordingly will offer the best exchange rate for doing forex transaction
  • Monthly Award Program for the Top BRM’s achievements on M0 value/Life insurance, continuously achieving 1crore account value and 5lakhs Life insurance business
  • Quartely basis achieving KRA and getting highest incentive slab
  • JFM contest conducted every year, last 2years 2022-2023 won international trip Paris and participated in Management team felicitation award
  • Retail Forex Success story- 2023-2024- Activating 5 New customers to use Forex opportunity and maintaining 1CR AMB and 2,00,000 revenue to the branch

Lead Analyst - Business Operation & Management Team

BankBazaar.com
02.2016 - 02.2022
  • Mentoring/Monitoring the group of 3 senior analyst team
  • Responsible for Launching Product in operations point of views
  • Manage all project phases, including initiation, planning, execution, monitoring, control, and closure
  • Create project plans, including deliverables, activities, and timelines
  • Coordinating with product owner and provisioning team in creating user stories and prioritizing in sprints
  • Liaising with all internal tech team to solve all product level issues across all products
  • Adhering to the TAT for resolving the production issues in all products
  • Experience in analyzing the process flow for complete personal loan portfolio, controlling the affront rejections and closures and rendering suggestion to improve the product conversion along with the sanity check on CRM updates
  • Structuring & Templating the Operation Process for across CC,PL & HL products by creating SOP/process note
  • STP Process - Bank Bazaar is a pioneer of paperless approval, I was the first product owner of STP process for ICICI PL wherein significant role is played for implementing the partner’s request in Bank Bazaar website by coordinating with internal technical team
  • VKYC Process - India’s first ever Video KYC is implemented by Bank Bazaar for Indusind CC, #EXCELLENCE of Highest ever CC cards 15000 cards (Mar’21)

Senior Operation Analyst - Business Operation & Management

BankBazaar.com
05.2018 - 04.2020
  • Managing a team of four Analysts in Personal Loan and Fixed Deposit Team and also coordinating with all levels of hierarchy at Partner end on achieving the set targets, analyzing the account trends, process standardization
  • Reporting and tracking of business numbers pan-India, in terms of Online Sourcing and Disbursement/Issuance Percentages for key client products via con-calls and partner meetings
  • Hands-on expertise in DSA Process, Video KYC, short term personal loan products, and significant role played in analyzing the rejections and closures of all PL products in Bank Bazaar and structuring the process and sustaining the conversion rate for every month
  • Elucidating the daily manual activities, data & report to internal technical teams for automation to increase the productivity of each analyst

Operation Analyst - Business Operation & Management

BankBazaar.com
02.2016 - 04.2018
  • Product ownership and Coordinating with all Location SPOC across PAN India and ensuring the conversion rate to be high
  • Business Analytics to further the above cause, by suggesting recommendations for tweaking on-ground and Online variables, through analysis of past customer behaviour and conversion history across locations
  • Ensuring the conversion rate is always higher and also ensuring the COA of my products is always moving in right pace by conducting sales analysis and credit based analysis
  • Understanding the requirement, pricing method & offers of clients and creating a comprehensible template for internal technical team and constant liaison with top level management team to implement suggestions in BB website

Senior Relationship Manager

HDFC Bank
05.2011 - 08.2015
  • Managing Preferred Portfolio Customers
  • Cross sell and up sell of All banking products
  • Experience in handling preferred/Classic customers
  • Expertise in resolving bank related queries and grievance complaints from customers
  • Over achieving the monthly sales target
  • Apr’13- Rewarded for 5Lacs HDFC Life insurance premium collected and got prize money of 50k Gadget from Hdfc bank
  • Mar’14- Rewarded for 10lakhs Life insurance premium and got selected for abroad trip

Education

Management of Business Administration (MBA) - Finance specialization

University of Madras

Bachelor of Commerce (B.com) -

Bhaktavatsalam Memorial College, Chennai

Skills

  • Operations Management
  • Video KYC Process Management
  • DSA Process Management
  • CRM/Banking
  • Team Management

Languages

English
Tamil
Telugu

Personal Information

  • Date of Birth: 04/04/87
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Area Of Expertise

  • Operations Management
  • Video KYC Process Management
  • DSA Process Management
  • CRM/Banking
  • Team Management

Timeline

Senior Manager – Branch Relationship Manager - IDFC FIRST BANK
03.2022 - Current
Senior Operation Analyst - Business Operation & Management - BankBazaar.com
05.2018 - 04.2020
Lead Analyst - Business Operation & Management Team - BankBazaar.com
02.2016 - 02.2022
Operation Analyst - Business Operation & Management - BankBazaar.com
02.2016 - 04.2018
Senior Relationship Manager - HDFC Bank
05.2011 - 08.2015
University of Madras - Management of Business Administration (MBA), Finance specialization
Bhaktavatsalam Memorial College - Bachelor of Commerce (B.com),

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Vedhavalle S