Vedhavathi Hareesh

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Resolved customer problems and complaints.
• Recorded incident reports with detailed accounts of occurrences.
• Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
• Conducted regular patrols of facility to detect and deter security threats.
• Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
• Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.

• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Completed schedules, shift reports, and other business documentation.
• Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.