Summary
Overview
Work History
Education
Skills
Timeline
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VEDIKA ARORA

Ahmedabad,Gujarat

Summary

Performance-oriented professional offering exceptional record of achievements over a 11-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Excelling in client relations and retention leading to long term business profitability. Enthusiastic training professional successful at developing training plans and making independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Manager - Learning & Development

OneCode
Ahmedabad(Remote), Gujarat
10.2021 - Current
  • Developing and Executing Training Plans
  • Delivering sales training to sales representatives
  • Evaluating success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Content creation

Director - Brand Acquisitions & Client Consulting

OneGreen
Mumbai
03.2021 - 07.2021
  • Client Onboarding‑ Small and Large Accounts
  • Business Networking
  • Responsible for increasing the supply side of the business
  • Managing Client Relationships

Proprietor

Vedika Arora
Mumbai
04.2020 - 04.2021
  • Owned and Operated a delivery kitchen franchise of a reputed Indian and Chinese brand.
  • Solely managed a staff strength of 8 employees
  • Was responsible for operations, vendor management, business finances, business development and marketing among other responsibilities.
  • Reviewed sales and activity reports to measure productivity and meet company performance targets.

Training and Development Manager

Dineout, Times Internet Limited
Mumbai
03.2019 - 03.2020
  • Evaluated organisational performance to ensure that training is meeting business needs and improving performance
  • Facilitated strategic training based on the organisations goals
  • Drove brand values and philosophy through all training and development activities.
  • Assessed employees's skills, performance and productivity to identify areas of improvement
  • Implement effective and purposeful training methods
  • Was responsible for training and grooming the new hires in turn being accountable for their revenue and non revenue target achievement for the first 3 months.

National Accounts Manager

Dineout, Times Internet Limited
Mumbai
04.2018 - 03.2019


  • Handled the overall P&L responsibility for 10+ National Chains including but not only limited to growth as well as operational functions.
  • Developed plans for these high growth clients to manage expectations and in turn contribute towards a high level of client satisfaction by driving growth for them.
  • Was responsible for generating business by renewing, upselling and marketing of these accounts as well as for acquiring new F&B chains.
  • Managed a team of Key Account Managers to drive growth as well as other initiatives
  • Key Clients handled: Olive Bar & Kitchen, Gourmet Investments, Speciality Group, Foodlink Group among other national chains.

Account Manager

Dineout, Times Internet Limited
Mumbai
08.2017 - 03.2018


  • Secured high value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Boosted sales numbers with proactive account servicing and diligent relationship‑building.

Strategic Accounts Manager

Zomato Media Pvt. Ltd
Mumbai
12.2016 - 07.2017


  • Drove partner level relationships and owned 20+ key customer relationships directly
  • Ensured alignment on objectives and outcomes from internal service delivery teams at Zomato‑ across all product lines
  • Actively seeked opportunities to integrate multiple Zomato offerings to holistically solve the client problems and drive better business outcomes for them by providing detailed and accurate sales forecasting and achieve sales goals
  • Key clients handled: KFC, Pizza Hut, Fasoos, Speciality group among other national chains.

Founder & Proprietor

Aromamour Bakery
Kolkata
12.2013 - 11.2016
  • Was responsible for the overall P&L of the company.
  • Was responsible for end to end process including but not limited to overall production, purchase, marketing, B2B tie ups among others.

Assistant Accountant Manager

Matrix Direct Communications Pvt. Ltd
Kolkata
12.2012 - 02.2013
  • Key client handled ITC Limited

Sr. Executive

Encompass Events Pvt. Ltd, Indian Oil Corporation Ltd
Mumbai
07.2011 - 10.2012
  • Key Clients Handled: Microsoft India Ltd, Godrej Locks, ICICI Bank, Kaya Ltd., Standard Chartered Bank, Asian Paints and IOCL.
  • International Travel for Events: Qatar, Singapore, New Zealand.

Education

Bachelor of Media Studies (BMS) -

Symbiosis Institute of Media & Communications
Pune
07.2008 - 10.2011

Skills

    Client Relations & Retention

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Timeline

Manager - Learning & Development

OneCode
10.2021 - Current

Director - Brand Acquisitions & Client Consulting

OneGreen
03.2021 - 07.2021

Proprietor

Vedika Arora
04.2020 - 04.2021

Training and Development Manager

Dineout, Times Internet Limited
03.2019 - 03.2020

National Accounts Manager

Dineout, Times Internet Limited
04.2018 - 03.2019

Account Manager

Dineout, Times Internet Limited
08.2017 - 03.2018

Strategic Accounts Manager

Zomato Media Pvt. Ltd
12.2016 - 07.2017

Founder & Proprietor

Aromamour Bakery
12.2013 - 11.2016

Assistant Accountant Manager

Matrix Direct Communications Pvt. Ltd
12.2012 - 02.2013

Sr. Executive

Encompass Events Pvt. Ltd, Indian Oil Corporation Ltd
07.2011 - 10.2012

Bachelor of Media Studies (BMS) -

Symbiosis Institute of Media & Communications
07.2008 - 10.2011

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