Vedika Gaba
New Delhi
Summary
With a passion for growth and innovation, I am looking for a role that will leverage my skills while fostering my ongoing development. I excel in environments that challenge me to learn and adapt quickly. My dedication, strong work ethic, and resourceful problem-solving make me a valuable team member capable of driving success and delivering results in dynamic settings.
Overview
2
2
years of professional experience
Work History
Admissions Specialist (Operations)
Study Group
01.2022 - 05.2024
- Review and evaluate applications to ensure compliance with admission requirements.
- Respond to applicant inquiries regarding the admission process.
- Maintain accurate records of applicant information and admission decisions.
- Generate and analyze reports related to daily operations.
- Identify inefficiencies and areas for process improvement.
- Conduct internal audits, identify errors, and provide constructive feedback.
- Support the team to foster a cohesive and productive work environment.
- Serve as the primary contact for the team, addressing inquiries and resolving process-related issues.
- Communicate regularly with coordinators to provide updates, deadlines, and changes.
- Manage daily task assignments and ensure adherence to SLAs.
- Handle and resolve escalations and complaints efficiently.
- Reduced the number of tickets raised in a year by approximately 30 percent.
Education
Pursuing MBA (Correspondence) -
Subharti University
New Delhi, India01.2023
B.A. (Hons) English -
Delhi University (SOL)
New Delhi, India01.2022
CLASS XII (Science Stream) -
St. Mark's Sr. Sec. School
New Delhi, India01.2019
Skills
- Problem-Solving
- Leadership
- Adaptability
- Relationship-Building
- Support
- Goal-Setting
- Teamwork
- Communication
- Time-management
Business Trip To China
Represented the Company on a business trip to China, where I had the opportunity to engage with the key clients and stakeholders. During the trip, I successfully fostered relationships with the decision-makers and gained valuable insights into the Chinese market. This experience enhanced my cross-cultural communication skills and deepened my understanding
of global business practices.
Accomplishments
- Annual award for H2 2022 intake - Star Performer (Study Group)
- Annual award for H1 2023 intake - Champion (Study Group)
- Employee of the month award - November 2022 (Study Group)
Languages
English
Hindi
Timeline
Admissions Specialist (Operations)
Study Group
01.2022 - 05.2024
Pursuing MBA (Correspondence) -
Subharti University
B.A. (Hons) English -
Delhi University (SOL)
CLASS XII (Science Stream) -
St. Mark's Sr. Sec. School
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