Vedika Gurav
Kalachowki, Mumbai
Summary
Dynamic Store Manager with a proven track record at TRIUMPH, excelling in team leadership and achieving sales targets. Expert in visual merchandising and inventory accuracy, I consistently enhanced conversion rates and resolved customer complaints effectively, driving operational success and fostering a high-performance environment.
Overview
16
16
years of professional experience
Work History
Store Manager
TRIUMPH
Mumbai
07.2022 - Current
- Guaranteed SOP adherence and smooth operation in A++ store activities.
- Managed three sales staff members and one stock associate for optimal performance.
- Ensured accuracy and compliance in managing cash and card reports.
- Executed opening and closing tasks to uphold operational efficiency.
- Achieved daily, weekly, and monthly targets consistently.
- Maintained VM standards, and upheld store decorum diligently.
- Enhanced conversion rates during periods of low traffic.
- Handled customer queries and resolved complaints effectively.
- Recruited, trained, and supervised all personnel.
Sales Associate
TRIUMPH
05.2010 - 07.2022
- Delivered excellent customer service and contributed to sales targets.
- Maintained stock, VM, and supported store operations.
- Built strong product and service knowledge.
- Maintained product displays, and ensured accurate inventory levels.
- Trained new staff on store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
Education
10th -
Maharashtra Board
12th - PCM & English
Maharashtra Board
B.Sc - Botany
Mumbai University
Skills
- Team leadership
- Workflow management
- Flexibility
- Enthusiasm
- Customer care
- Achieving sales targets
- Visual merchandising
- Inventory accuracy
- Sales strategy
Languages
- English
- Marathi
- Hindi
Accomplishments
Highest STR Performer for 2023, for Phoenix Sky Zone.
Timeline
Store Manager
TRIUMPH
07.2022 - Current
Sales Associate
TRIUMPH
05.2010 - 07.2022
10th -
Maharashtra Board
12th - PCM & English
Maharashtra Board
B.Sc - Botany
Mumbai University