Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vedika Rajput

Mumbai

Summary

Proactive Counselor with extensive experience in goal setting, action planning, and client progress monitoring. Skilled in case management, community resource education, and developing client coping strategies. Strengths in empathy, communication, and fostering client empowerment for personal development and self-sufficiency.

Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.

Overview

5
5
years of professional experience

Work History

Counselor

EduPristine
08.2024 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.

Telecounselor

Narayana E-Techno School
04.2022 - 07.2024
  • Managed a high volume of inbound calls efficiently, prioritizing tasks as needed to meet daily objectives successfully.
  • Developed comprehensive knowledge of financial aid options available to students, empowering them in making informed decisions regarding tuition assistance.
  • Identified opportunities for cross-departmental collaboration within the university setting, leading to improved communication channels between offices.
  • Assisted in improving marketing strategies for targeted outreach campaigns, leading to increased inquiries from prospective students.
  • Worked closely with admissions representatives to coordinate open house events or campus tours for interested parties, increasing overall brand exposure among potential applicants.

Telesales Executive

Fidem Marketing
03.2021 - 02.2022
  • Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
  • Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
  • Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
  • Boosted sales revenue by implementing effective telesales strategies and techniques.
  • Developed strong relationships with clients for increased customer retention and repeat business.

Receptionist

Vishal Electrical Company Pvt.ltd
01.2020 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Education

Bcom( Accounting And Finance - Accounting And Finance

Mumbai University
Mumbai
06-2025

Skills

  • Counseling
  • Behavior monitoring
  • Intake assessments
  • Strong public speaker
  • Specialized training in grief counseling
  • Solution-focused counseling

Timeline

Counselor

EduPristine
08.2024 - Current

Telecounselor

Narayana E-Techno School
04.2022 - 07.2024

Telesales Executive

Fidem Marketing
03.2021 - 02.2022

Receptionist

Vishal Electrical Company Pvt.ltd
01.2020 - 02.2021

Bcom( Accounting And Finance - Accounting And Finance

Mumbai University

Similar Profiles

CREATE PROFILE
Vedika Rajput