Veena Bethavolu
Hyderabad
Summary
Excellent problem-solver, talented at troubleshooting and remedying staff issues and complaints. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
12
12
years of professional experience
Work History
Executive Assistant to the Vice President
Hinpa Corporation
05.2023 - Current
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled logistics, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Screened personal and business calls and directed to appropriate party.
- Led staff and vendors in providing high level of service for owner and guests.
- Worked with senior management to initiate new projects and assist in various processes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Operations Manager
Competence Skills Pvt. Ltd
04.2022 - 04.2023
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
HR OPERATIONS MANAGER
Commcrypt Network Solutions
01.2020 - 03.2022
- Worked with legal team on policy issues, compliance concerns, grievances and employee complaints
- Established HR management system applicable across different types of employees, departments and seniority levels
- Directed operational process of end to end recruitment process
- Supported senior leadership by capturing big picture data for project status updates, benefits analysis and corrective action planning
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions
- Supervised staff recruitment, interviewing, selecting and onboarding
- Devised employee relations initiatives and morale-building strategies to maintain high job satisfaction among workers
- Determined HR department budget and controlled expenditures for optimum resource allocation.
HR MANAGER
Sky News Media Pvt. Ltd
09.2018 - 12.2019
- Gathered and analysed data extensively to obtain useful HR metrics
- Negotiated employee wages based on employment level, qualifications and history
- Developed HR strategies and initiatives, aligning with overall business strategy
- Represented organization at job fairs to bring in local talent for long-term and seasonal positions
- Tracked HR programs closely to assess result and make proactive changes to meet changing demands
- Organized staff development training based on team gaps and requirements
- Determined HR department budget and controlled expenditures for optimum resource allocation
- Supervised staff recruitment, interviewing, selecting and onboarding
- Designed and implemented health and safety programme
- Initiated employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals
- Identified and solved complex strategy problems impacting management and business direction
- Evaluated and resolved employee performance-based claims and harassment incidents
- Organised employee appraisal reviews to discuss performance with managers and assess compensation
- Screened, interviewed and hired candidates to facilitate smooth recruitment procedures
Assistant HR MANAGER
Sir C.R.Reddy Public School
07.2016 - 08.2018
- Built relationships with external recruitment agencies to source short- and long-term staff for roles across organization
- Designed and updated training manuals, materials and presentations to align with objectives of organization
- Coordinated with department managers to identify and facilitate workforce needs.
- Planned and coordinated with staff on administrative procedures and devised ways to streamline processes
- Monitored office inventory supplies with excellent attention to detail and purchased required new material within budgetary constraints
- Oversaw general office activities such as recycling and building maintenance, working closely with third-party contractors
- Administered accounting system, logging all income and expenditure, raising invoices, paying bills and bank reconciliation
- Monitored spending and processed payroll, working closely with accounts team to complete on time each month
- Kept up-to-date with all organizational changes and business developments, adjusting administrative processes to meet evolving needs
- Delivered timely and relevant financial and monitoring information to senior management to inform decision-making
- Liaised with logistics suppliers to check timeframes and schedules for timely deliveries
- Identified areas in administrative procedures in need of improvement and recommended ways to streamline processes
- Acted as point of escalation for internal and external customers, addressing issues and resolving queries to keep smooth-running operations
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable for team members
- Maintained impeccable office organizations to support efficiency, professionalism and performance objectives
- Allocated resources, calendars and schedules effectively.
- Devised hiring and recruitment policies .
HR Executive
Siddartha Educational Society
01.2012 - 07.2016
- Assigned and arranged training for faculty to enrich skills and improve teaching techniques, maintaining quality standards
- Initiated new subjects or courses to amplify skills, talents and potential for students, providing variety of programmes
- Managed conflict resolutions to promote respect in workplace and maintain fostering school environment
- Upheld vision and mission to depict core values and implement goals, connecting with community
- Prepared for upcoming school year by setting goals, implementing new strategies and ordering supplies, maintaining organized workflow
- Set up parent-teacher conferences to build community in raising well- rounded and successful students
- Oversaw and maintained academic data to gauge strengths, weaknesses and performance of students, safekeeping complete records
- Demonstrated leadership skills in directing school and students to enhance learning environment and improve overall academic progress.
Education
MBA - Human Resource Management
National Institute of Business Management
2016
Skills
- Travel administration
- Business Administration
- Scheduling
- Strategic Planning
- Project Oversight
- Meeting planning
- Administrative Support
- Issue and conflict resolution
- Staff recruitment end to end process
- Contract development and management
- Multilingual
- Organization and Time Management
- Planning and Coordination
- Data Management
- Conflict Resolution
- General office administration
Languages
English
Telugu
Hindi
Marathi
Timeline
Executive Assistant to the Vice President
Hinpa Corporation
05.2023 - Current
Operations Manager
Competence Skills Pvt. Ltd
04.2022 - 04.2023
HR OPERATIONS MANAGER
Commcrypt Network Solutions
01.2020 - 03.2022
HR MANAGER
Sky News Media Pvt. Ltd
09.2018 - 12.2019
Assistant HR MANAGER
Sir C.R.Reddy Public School
07.2016 - 08.2018
HR Executive
Siddartha Educational Society
01.2012 - 07.2016
MBA - Human Resource Management
National Institute of Business Management
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