Travelling, Reading, Food Junkie
Veena Dubey
New Delhi
Summary
With 20+ years of experience as a Senior Test Lead and Scrum Master, I specialize in leading enterprise QA strategy, ERP transformations, and AI-enabled quality engineering, reinforced by awareness of AI governance frameworks and responsible-use principles. I bring deep expertise across Dynamics 365 F&O, Oracle 11i/R12, Salesforce, AEM/Sitecore, and large-scale digital platforms, delivering predictable, defect-free releases across global teams. I excel at leading cross-functional, multicultural teams through complex transformation programs, delivering enterprise-wide impact in areas such as ERP modernization, large-scale cloud/ SAAS migrations, UAT co-ordination and governance, automation enablement, and operational excellence. My career is defined by building high-performing QA organizations, strengthening partnerships with business stakeholders, and ensuring predictable, risk-free delivery across multi-year, multi-vendor ecosystems. Proficient in Agile, Scrum, and advanced QA methodologies, I am recognized for bridging the gap between business expectations and technical execution—aligning quality investments with measurable outcomes. My recent achievements include introducing an AI-first QA model, implementing RSAT-based regression frameworks, converting manual workflows into intelligent automation pipelines, and scaling teams to support high-velocity delivery. My goal is to build resilient QA organizations, create high performing and result oriented Scrum Team, strengthen stakeholder alignment, and scale intelligent automation using AI-first frameworks— simplifying complexity and enabling faster, smarter, and higher quality delivery.
Overview
19
19
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Quality Engineer
UKG (Ultimate Kronos Group)
07.2021 - Current
- Driving QA excellence through AI-enabled processes and strategic leadership, grounded in an understanding of AI governance standards and ethical best practices.
- Piloted AI-first initiatives using self created Custom GPTs for automated test case creation, MoM generation, and action-item tracking, reducing test design time by ~40% and improving documentation accuracy by 60%.
- Built custom Copilot agents to streamline change analysis by detecting all impacted FDDs, user documentation, and relevant meeting notes.
- Directed QA strategy for the Oracle 11i sunset and enterprise migration to Dynamics 365 F&O.
- Delivered full QA lifecycle: test planning, execution, defect management, integration testing, data migration, risk mitigation, and release readiness for D365 F&O modules: General Ledger, Fixed Assets, Account Payables, Account Receivables, Treasury Automation Suite, and Cash & Bank Management, Salesforce, Revenue Recognition.
- Served as Scrum Master, driving key Agile ceremonies and ensuring development and testing stayed aligned with business goals.
- Managed timelines, strengthened stakeholder communication, and supported problemsolving to enhance application performance and user experience.
- Sustained delivery velocity through ADO dashboards, quality/audit tracking, release reporting, and Copilot insights.
- Optimized resource planning, workload distribution, and cross-functional coordination, boosting team productivity.
- Developed RSAT-based Regression and Sanity suites; leveraged AI workflows and custom GPTs to migrate RSAT scripts to Selenium, accelerating automation coverage.
- Used Tool QuerySurge to effectively test Data Migration in various projects.
- Coordinated UAT with stakeholders and business users, ensuring 100% on time release delivery across multiple cycles.
Senior Associate QA
Publicis Sapient
06.2007 - 07.2021
- Led QA delivery for 25+ global digital programs across AEM, Sitecore, Dynamics 365, Oracle 11i/R12, and enterprise reporting platforms, managing teams of 2–9 testers.
- Spearheaded end-to-end testing for multi-site, multilingual, and multi-brand platforms (University of Sydney, Richemont – Jaeger-LeCoultre, Miral, Yellow Freight, , Sunsuper), ensuring seamless web/mobile experience across all viewpoints.
- Drove SIT/UAT strategy and execution for large transformation projects, ensuring defect-free releases and high stakeholder satisfaction.
- Authored and reviewed test strategy, test plans, HLS/LLS, feature files, and automation-ready assets across multiple complex integrations.
- Delivered several programs with zero UAT and post–go-live defects, especially in finance, insurance, eCommerce, and large public-sector portals.
- Managed cross-functional coordination with business, onshore/offshore teams, vendors, and technical architects, ensuring smooth delivery and risk mitigation.
- Guided ERP initiatives including Oracle 11i → R12 upgrades, org-structure transformations, data migration testing, and automation workflows (Oracle PJR, Staffing Tools).
Education
Master of Computer Applications (MCA) -
IGNOU
Bachelor’s Degree (Hons) - English
Lady Shree Ram College, Delhi University
Senior Secondary - undefined
Apeejay School
Skills
AI-Driven QA
Certification
Learning Microsoft 365 Copilot
Professional Overview
With 20+ years of experience as a Senior Test Lead and Scrum Master, I specialize in leading enterprise QA strategy, ERP transformations, and AI-enabled quality engineering, reinforced by awareness of AI governance frameworks and responsible-use principles. I bring deep expertise across Dynamics 365 F&O, Oracle 11i/R12, Salesforce, AEM/Sitecore, and large-scale digital platforms, delivering predictable, defect-free releases across global teams. I excel at leading cross-functional, multicultural teams through complex transformation programs, delivering enterprise-wide impact in areas such as ERP modernization, large-scale cloud/ SAAS migrations, UAT co-ordination and governance, automation enablement, and operational excellence. My career is defined by building high-performing QA organizations, strengthening partnerships with business stakeholders, and ensuring predictable, risk-free delivery across multi-year, multi-vendor ecosystems. Proficient in Agile, Scrum, and advanced QA methodologies, I am recognized for bridging the gap between business expectations and technical execution—aligning quality investments with measurable outcomes. My recent achievements include introducing an AI-first QA model, implementing RSAT-based regression frameworks, converting manual workflows into intelligent automation pipelines, and scaling teams to support high-velocity delivery. My goal is to build resilient QA organizations, create high performing and result oriented Scrum Team, strengthen stakeholder alignment, and scale intelligent automation using AI-first frameworks— simplifying complexity and enabling faster, smarter, and higher quality delivery.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved 40% faster completion by introducing Custom GPTs for Test Preparation tasks.
- Achieved 60% Faster documentationby using Copilot Agents for accuracy and efficiency.
- Supervised team of 10+ staff members.
Timeline
Quality Engineer
UKG (Ultimate Kronos Group)
07.2021 - Current
Senior Associate QA
Publicis Sapient
06.2007 - 07.2021
Bachelor’s Degree (Hons) - English
Lady Shree Ram College, Delhi University
Senior Secondary - undefined
Apeejay School
Master of Computer Applications (MCA) -
IGNOU