Veena N Kumari

Be BodySmart Pvt Ltd, is an organization owned by BodySmart Investment Group, Dubai. The parent

Company is successfully running its aesthetic and Dermatological clinic in UAE. They have captured the market presence with their unique offerings in slimming industry and beauty with world class equipment’s such as

HYPOXY(Austria) and LPG Endermologie. (France). A fully functional studio and clinic to meet the growing

Requirements if the modern population. With these ideologies they ventured into Indian Market in the year

2020, and I became a part of this exciting journey from 2021.

• Identified plans and resources required to meet project goals and objectives.
• Coordinated material procurement and required services for projects within budget requirements.
• securing appropriate skin care clinic licenses from the Government agencies.
• co-originating with registering agencies for their approval and consent,
• complete installation and design of clinic interiors.
• vendor management.
• Hiring of suitable vendors for project implementation.
• coordinating with the offshore design department to get India specific design.
• preparing the budget for smooth allocation of funds.
• managing all the financial records for tax filing and submitting the same for review to our auditor team.
• Incharge of HIRING, Training, and employee welfare and performance management.
• Spoc for all the management actions and initiatives.
• strategizing customized software application development for the clinic.
• Marketing of our new product and equipments to the similar businesses.
• content writing for website and website designing.
• developing a sales model for our imported equipments with payment modules ,installation and training.
• Coordinating with the appropriate Indian registry for drug licenses and import licenses.
• coordinating with the customs agencies for imports.
• preparing Standard operating procedures for our various services offered.
• client relationship management.
• customized treatment program development for each client.
• designing offers and campaigns.
• interacting with the banks for payment channels, offers and cross marketing initiatives.
• Have received extensive training on use of Hypoxi machines and LPG Device from -Dubai.
• have assisted the Dubai team in creating customer specific programs.
• Interaction with Dermatological Surgeon for content creations, procedure planning and new product launch offers with hands on experience training to other doctors.

• An Independent Interior designer, working as a freelancer design consultant and designer on a need to need basis
• Developed space planning concepts, color palette selections and textile presentations
• Consulted with clients to determine architectural preference to meet overall design goals
• Created professional presentations using Google sketchup, V-Ray rendering, Auto cad designs to creatively communicate design intent and direction
• Carefully reviewed contractor submittals of finish materials
• Interfaced effectively with contractors and vendors to resolve issues and discuss ideas
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent
• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation
• Participated in furniture selection and documentation of specifications
• Developed and maintained courteous and effective working relationships

• As a business development consultant, I was concerned with improving and growing a business by establishing and developing trustworthy relationships with the employees, customers, vendors, various agencies involved in running the business successfully
• Delivered exceptional level of service to each customer by listening to concerns and answering questions
• Resolved problems, improved operations and provided exceptional service
• Increased customer satisfaction by resolving any service related/ treatment related issues
• Exceeded goals through effective task prioritization and great work ethic
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
• Dealing with Banks for easy payment options/Credit facilities/ EMI options hand to hand with the in house accounts department
• Promotional campaigns/ Ad design
• Liaisoning with Government authorities for various approvals
• Understanding individual client requirement and designing a treatment package catering to their needs
• Overseeing the training schedule
• Counselling clients about their treatment protocol and conducting follow up to ensure their wellbeing as a part of post treatment care
• Loyalty programs and festive offer planning
• Monitoring digital marketing line and feeding attractive information
• Building confidence amongst clients about services and the treatment
• Creating Testimonials
• Creating opportunities for Therapist to grow and get trained in different areas of services offered in the clinic
• Adhered to social distancing protocols and wore mask or face shield
• Getting adequate self signed declaration from clients undergoing any facelift or surgical procedures, to reduce hassles aftermath
• Having an open feedback mechanism to ensure we walk in the right order
• Recreational to boost up employee energy level
• Checking stocks and inventory
• Ensuring we comply with the government rules and regulations and make the necessary statutory payments without default
• Identify new business opportunities, new trends, new areas of expansion, Customers changing expectations
• Negotiated contracts and closed sales with new and existing clients.
• Arranged potential client contacts, cultivated relationships, and followed through all service needs.
• Reviewed client concerns and recommended appropriate changes to supervisors.

• Delivered clerical support by handling range of routine and special requirements
• Interacted with customers by phone, email or in-person to provide information
• Helping the Senior designer in making CAD drawings, 3D designs
• Knowing vendor, material selection, design interaction
• Creating presentations catering to the client needs

• I was handling Human resource syllabus for BBM(graduate) and MBA students
• Designed and distributed lecture handouts to round out material and increase student understanding
• Mentored undergraduate and graduate students in effective next-steps for education and career preparedness
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations
• Helped them improve their presentation skills
• Created interactive learning methods
• Case study workshops and practical industrial visits in understanding the realistic life at an industry level
• Pre interview discussions
• Career mapping

• SOPC for Management and employees
• Wage and salary management
• Stores and Procurement and inventory management
• Report filing
• Vendor management
• Contract employee management

• Communicated with potential hires to provide clarity on expected tasks, compensation and policies
• Scanned and maintained confidential employee information and records
• Managed full-cycle recruiting process by sourcing, screening and interviewing candidates
• Maintained company compliance with local, state and federal laws, in addition to established organizational standards
• Employee Engagement
• Payroll Management
• Appraisal Management
• Contract employee management

• Helping overseas customer with the mortgage and banking details
• Worked and strong team player
• Handled customer grievances related to their loans, mortgages and banking issues