Veeralakshmi Radhakrishnan
Project Lead
Coimbatore,TN
Summary
15 years of experience in IT industry predominantly involved in working with Qualys-Vulnerability Management, IT Service Management, Wintel administration and Application packaging services. Worked with various internal stakeholders like IT engineering, Infrastructure, Corporate communication in cyber-security to conduct holistic response management on identified vulnerabilities and remediation efforts.
Overview
15
15
years of professional experience
3
3
Certificates
Work History
Project Lead – Vulnerability Management / Wintel Administration
Birlasoft
04.2025 - Current
- Performed end-to-end vulnerability management lifecycle: Qualys build, Cloud Agent deployment, scanning, Server Configuration assessment, risk prioritization, and remediation.
- Implemented Qualys scanners and configured Cloud Agents across multiple OS platforms. performed detailed troubleshooting for connectivity, missing agent issues and scan failures.
- Collaborated with stakeholders to determine appropriate actions and timelines for remediation.
- Continuously monitored the environment for new vulnerabilities and emerging threats.
- Performed management activities such as generating weekly status reports, work-efforts and leadership deck.
- Provisioned and configured new virtual machines (VMs) in VMware vCenter based on project and application requirements.
- Performed OS upgrades from Windows Server 2012/2016 to 2022 and 2025, ensuring minimal downtime and post-upgrade validation.
- Executed VM decommissioning activities in vCenter, including resource cleanup and documentation.
- Managed resource scaling by increasing CPU and memory allocations for performance optimization.
- Directed new server builds, including OS installation, patching, and baseline configuration for production readiness.
- Troubleshot and resolved Windows Server issues, such as disk space constraints, DHCP alerts and login failures.
- Monitored and maintained server health using tools like Event Viewer, Task Scheduler and Performance Monitor.
Senior Associate – IT Service Lead
Cognizant Technology Solutions
09.2010 - 04.2025
- Performed internal server’s remediation.
- Scheduled ad-hoc scans for VM & identifying vulnerabilities from Qualys.
- Scanned IPs using Qualys scanner, analysed & prioritized the vulnerabilities to be patched & fixed on time.
- Planned & segregated the vulnerabilities for permanent remediation.
- Co-Ordinated with application/server owners and tracked the vulnerabilities till closure.
- Prepared the Vulnerability report from such automated scans and share it with the GIS Team. Worked with GIS and concerned Location NSS team to ensure remediation of the known vulnerabilities.
- Involved in analysing the Vulnerability trends notified in internet for infrastructure applications used in cognizant and alert GIS Team for advisory release.
- Worked with compliance team to ensure Vulnerability Analysis Cycle is adhered to and reports are shared with Management.
- Worked with respective owners and security team for exception and identified false positives.
- Worked on reputation management software like BitSight & Scorecard to identify the vulnerabilities and worked with respective stakeholders to remediate and fix the issue to maintain Score.
- Rescanned the servers once remediated to ascertain whether the vulnerability is fixed.
- Maintained & updated Asset Inventories.
- Authored Runbooks & Operations Maturity documentation, improved process standardization and audit compliance.
- Helped team to achieve decommission of 1000+ servers and able to achieve monetary savings for Client. Helped team to achieve decommission of 1000+ servers and able to achieve monetary savings for Client.
- Created Change ticket and participated on the Change Advisory Board (CAB Calls) when needed.
- Created MSI packages for legacy setups using Setup Capture method and creating MST for Vendor MSIs.
- Collaborated with cross-functional teams to ensure server compliance, security hardening and backup integrity.
Education
B.sc - IT
SNR Sons College of Arts & Science
01.2010
Skills
Skills & Technologies: Vulnerability Management, Vulnerability Assessment, Wintel administration, Active Directory, Application Packaging, Capacity Management, Client Interfacing
Certification
CompTIA Security +
Timeline
Project Lead – Vulnerability Management / Wintel Administration
Birlasoft
04.2025 - Current
Senior Associate – IT Service Lead
Cognizant Technology Solutions
09.2010 - 04.2025
B.sc - IT
SNR Sons College of Arts & Science