Playing Guitar
Veeraragavan J
Automation Analyst
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Automation Analyst
Amazon Development Center Pvt Ltd
chennai
04.2019 - Current
- Executed automated test cases for every code drop.
- Developed automation test strategies and test plans.
- Identified test cases to automate by conducting feasibility analyses.
- Designed and developed generic reusable automation testing frameworks.
Business Development Associate
Vertex Customer Management Pvt Ltd
Chennai
06.2018 - 04.2019
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Engaged with customers to build business relationships.
Customer Relationship Officer
Hinduja Global Solutions
Chennai
01.2017 - 06.2018
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Logged call information and solutions provided into internal database.
- Created customer support strategies to increase customer retention.
Education
B.E - ECE
S.K.P Engineering College
Tiruvannamalai 08.2012 - 04.2016
Skills
Passion for Web Automation
undefinedInterests
Analyzing songs
Timeline
Automation Analyst
Amazon Development Center Pvt Ltd
04.2019 - Current
Business Development Associate
Vertex Customer Management Pvt Ltd
06.2018 - 04.2019
Customer Relationship Officer
Hinduja Global Solutions
01.2017 - 06.2018
B.E - ECE
S.K.P Engineering College
08.2012 - 04.2016
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